Bob Johnson Toyota
Rochester, NY
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701 Reviews of Bob Johnson Toyota
This was my second time working with Kevin Figueroa and both times he was very helpful. From my previous purchase in 2021 to finding the 2023 that I wanted and keeping me informed of the prosses he was gre both times he was very helpful. From my previous purchase in 2021 to finding the 2023 that I wanted and keeping me informed of the prosses he was great. My experience with the service department has been very good. More
I was happy to find a Rav4 that fit my needs. Not happy that I had to spend nearly 3 hours at the service department yesterday for a brake job that I can't believe ever passed a ny state inspecti Not happy that I had to spend nearly 3 hours at the service department yesterday for a brake job that I can't believe ever passed a ny state inspection. More
Amazing to know there’s a team that will go beyond to make sure my needs is what I like far a vehicle wise thank you all I’m proud owner of a 2020 Kia optima make sure my needs is what I like far a vehicle wise thank you all I’m proud owner of a 2020 Kia optima More
The sale of the "new to me car" went great. Now we have follow-up... I have called and left 2 messages regarding my registration and I have not heard back from Bob Johnson. I purchased the car Now we have follow-up... I have called and left 2 messages regarding my registration and I have not heard back from Bob Johnson. I purchased the car the last week of February and I have not received my registration. I am getting slightly nervous because my temporary registration expires a little over 2 weeks. Who can I contact to get this resolved? My next call is the DMV and I wonder if I will get refunded what I paid the dealer? More
Yehuda Shapira was very helpful in helping me select a car that fir my needs. Additionally, he did not apply any of the high-pressure methods I used to experience at other dealers. car that fir my needs. Additionally, he did not apply any of the high-pressure methods I used to experience at other dealers. More
We worked with Salesman Mark Fujimura. Excellent service and professionalism. Highly recommend Mark if you’re in the market for a Toyota! Excellent service and professionalism. Highly recommend Mark if you’re in the market for a Toyota! More
A clean, well organized showroom with lots of activity. All staff member encountered were friendly and helpful. Information was readily provided, and, all in all, it was a very positive buying experience. All staff member encountered were friendly and helpful. Information was readily provided, and, all in all, it was a very positive buying experience. Unlike some other Toyota dealers I have visited, Bob Johnson was friendly, helpful and positive! More
Chris Kenney was helpful in locating and helping us choose a vehicle and facilitating the transaction with a minimal amount hassle. He was professional, courteous and responsive. I intend to buy ag choose a vehicle and facilitating the transaction with a minimal amount hassle. He was professional, courteous and responsive. I intend to buy again as soon as I am able. More