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Bob Johnson Toyota

Rochester, NY

4.4
701 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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701 Reviews of Bob Johnson Toyota

July 21, 2011

I was blown away with the level of support Shawn provided me. He helped me make a decision based on mine and my family's needs. He asked me questions and found out what was important to me. My kids loved him More

by CJ33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
July 20, 2011

Overall experience was very positiive. Shawn was excellent and you should be pleased that he represents your organization. It didn't take him long to adjust to the type of vehicle deal and approach More

by ScottS1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
July 19, 2011

I recommend this Dealership to everybody especially i recommend the Sales person Shawn Hoyt, he did a great job. This Dealership offers good prices and great service. If in the future i would want to get More

by pupielyuma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
July 18, 2011

I had a very very good experience with Shawn Hoyt at Dorschel Toyota. I appreciated his honesty, knowledge and attitude, and fair price for car and trade in. He is very customer friendly and I would rec More

by jatwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
July 18, 2011

Very friendly Sales staff. Helpful when vehicle looking for was not in stock. Rated Overall Experience as Good instead of great due to another SalesPerson at dealership had marked the vehicle we origionall More

by ScubaDiver1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burrell
July 18, 2011

shawn was a very nice sales amn to deal with i experianced a good deal with him and he also explained the features of the car to us.i have only bought two cars and one of them was with you and to More

by robby267900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shawn hoyt
July 13, 2011

Lee Choung, my salesperson, was awesome. He was professional, friendly, and practical. He is not what I consider the "typical salesperson" and made the whole purchasing of a new vehicle a pleasura More

by SHEILA BAZIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Choung
July 11, 2011

Attention to detail, customer service driven, looking up for your interest, no presure buying experience. Best Dealer & Sales Consultant for me up to this date. More

by rcasillas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hobbie Demissie
July 05, 2011

Shawn did a great job. He was very helpful and nice. He answered all my questions I had. He even gave me his cell and told him if I have any question, I could call him on his day off. I have been in custom More

by debbie lietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
June 11, 2011

Shannon Consaul was great. I'm extremely busy right now, and my life is in transition, professionally and personally, but I had to get another car right away. Shannon had e-mailed me some URLs for used vehi More

by dbeaumont99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Consaul
Jun 13, 2011 -

Bob Johnson Toyota responded

Thank you for the kind words! It's great to hear that we could make your car buying experience exceptional. We try to provide every customer with a comfortable and hassle-free environment. If you have any questions or concerns please contact us. Thank you for choosing Dorschel Sincerely, The Dorschel Automotive Group