Bob Johnson Toyota
Rochester, NY
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701 Reviews of Bob Johnson Toyota
I was blown away with the level of support Shawn provided me. He helped me make a decision based on mine and my family's needs. He asked me questions and found out what was important to me. My kids loved him me. He helped me make a decision based on mine and my family's needs. He asked me questions and found out what was important to me. My kids loved him!! Not once during my interaction with him did I feel he didn't have my best interest at heart. I will continue to buy cars from him and recommend him to friends and family. I'm very happy with my purchase and Shawn even called to check up on me. If your reading this review I promise your experience with Shawn will be great. He truly has a passion for helping people. Grade: A+!!!!! More
Overall experience was very positiive. Shawn was excellent and you should be pleased that he represents your organization. It didn't take him long to adjust to the type of vehicle deal and approach excellent and you should be pleased that he represents your organization. It didn't take him long to adjust to the type of vehicle deal and approach that appealed to us. We also appreciate his diligence regarding obtaining solutions and approvals for some challenging financial hiccups. We are thrilled with our "new to us" Yaris and will seriously consider Dorschel for our next vehicle purchase. More
I recommend this Dealership to everybody especially i recommend the Sales person Shawn Hoyt, he did a great job. This Dealership offers good prices and great service. If in the future i would want to get recommend the Sales person Shawn Hoyt, he did a great job. This Dealership offers good prices and great service. If in the future i would want to get a car , it would be from this Dealership. Thank you Shawn Hoyt. More
I had a very very good experience with Shawn Hoyt at Dorschel Toyota. I appreciated his honesty, knowledge and attitude, and fair price for car and trade in. He is very customer friendly and I would rec Dorschel Toyota. I appreciated his honesty, knowledge and attitude, and fair price for car and trade in. He is very customer friendly and I would recommend him to anyone considering a Toyota. The Toyota is a quality brand and it is nice to have a quality person at the dealership to work with. ( Comment being left on July 18, 2011) More
Very friendly Sales staff. Helpful when vehicle looking for was not in stock. Rated Overall Experience as Good instead of great due to another SalesPerson at dealership had marked the vehicle we origionall for was not in stock. Rated Overall Experience as Good instead of great due to another SalesPerson at dealership had marked the vehicle we origionally wanted as Sold so her out of town customer would still be able to look at it. These customers had not made an offer or even seen the vehilce yet. I just don't think it is ethicle to mark as sold so that it "reserves" the vehicle for someone. Seems like special treatment and favoritism. More
shawn was a very nice sales amn to deal with i experianced a good deal with him and he also explained the features of the car to us.i have only bought two cars and one of them was with you and to experianced a good deal with him and he also explained the features of the car to us.i have only bought two cars and one of them was with you and to say i wish i bought the other one from shawn.....thanks shawn for your time and making sure we were happy ,that was his goal and he achieved it. More
Lee Choung, my salesperson, was awesome. He was professional, friendly, and practical. He is not what I consider the "typical salesperson" and made the whole purchasing of a new vehicle a pleasura professional, friendly, and practical. He is not what I consider the "typical salesperson" and made the whole purchasing of a new vehicle a pleasurable experience, rather than high pressure and unpleasant experience that I had expected. In fact I had dreaded the purchasing of a vehicle so much, that I kept putting it off for years. Lee Choung, from the moment we met, put my fears and dread to rest. Great job, Lee. Dorschel has a new customer because of you. I LOVE MY NEW TOYOTA COROLLA. More
Attention to detail, customer service driven, looking up for your interest, no presure buying experience. Best Dealer & Sales Consultant for me up to this date. for your interest, no presure buying experience. Best Dealer & Sales Consultant for me up to this date. More
Shawn did a great job. He was very helpful and nice. He answered all my questions I had. He even gave me his cell and told him if I have any question, I could call him on his day off. I have been in custom answered all my questions I had. He even gave me his cell and told him if I have any question, I could call him on his day off. I have been in customer service for 15 years,so I a little about how things should go. I am very pleased with the car that I bought. I will tell other people about Dorschel's. More
Shannon Consaul was great. I'm extremely busy right now, and my life is in transition, professionally and personally, but I had to get another car right away. Shannon had e-mailed me some URLs for used vehi and my life is in transition, professionally and personally, but I had to get another car right away. Shannon had e-mailed me some URLs for used vehicles, but I only glanced at them. I was pre-approved for a loan for a used car. But after talking with me a few minutes last Sunday, Shannon suggested I should lease. I'd be driving a new car and my payments would be lower than if I bought used. I used the afternoon to think about a Corolla vs. a Camry. Monday afternoon I drove a new Corolla home. Shannon helped me sort out what was best for me in a just a few minutes. She was fantastic - Dan Beaumont More