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Bob Johnson Toyota
Rochester, NY
689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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689 Reviews of Bob Johnson Toyota
July 19, 2011
I recommend this Dealership to everybody especially i recommend the Sales person Shawn Hoyt, he did a great job. This Dealership offers good prices and great service. If in the future i would want to get recommend the Sales person Shawn Hoyt, he did a great job. This Dealership offers good prices and great service. If in the future i would want to get a car , it would be from this Dealership. Thank you Shawn Hoyt. More
by pupielyuma
Employees Worked With
Shawn Hoyt
July 18, 2011
I had a very very good experience with Shawn Hoyt at Dorschel Toyota. I appreciated his honesty, knowledge and attitude, and fair price for car and trade in. He is very customer friendly and I would rec Dorschel Toyota. I appreciated his honesty, knowledge and attitude, and fair price for car and trade in. He is very customer friendly and I would recommend him to anyone considering a Toyota. The Toyota is a quality brand and it is nice to have a quality person at the dealership to work with. ( Comment being left on July 18, 2011) More
by jatwood
Employees Worked With
Shawn Hoyt
July 18, 2011
Very friendly Sales staff. Helpful when vehicle looking for was not in stock. Rated Overall Experience as Good instead of great due to another SalesPerson at dealership had marked the vehicle we origionall for was not in stock. Rated Overall Experience as Good instead of great due to another SalesPerson at dealership had marked the vehicle we origionally wanted as Sold so her out of town customer would still be able to look at it. These customers had not made an offer or even seen the vehilce yet. I just don't think it is ethicle to mark as sold so that it "reserves" the vehicle for someone. Seems like special treatment and favoritism. More
by ScubaDiver1969
Employees Worked With
Ben Burrell
July 18, 2011
shawn was a very nice sales amn to deal with i experianced a good deal with him and he also explained the features of the car to us.i have only bought two cars and one of them was with you and to experianced a good deal with him and he also explained the features of the car to us.i have only bought two cars and one of them was with you and to say i wish i bought the other one from shawn.....thanks shawn for your time and making sure we were happy ,that was his goal and he achieved it. More
by robby267900
Employees Worked With
shawn hoyt
July 13, 2011
Lee Choung, my salesperson, was awesome. He was professional, friendly, and practical. He is not what I consider the "typical salesperson" and made the whole purchasing of a new vehicle a pleasura professional, friendly, and practical. He is not what I consider the "typical salesperson" and made the whole purchasing of a new vehicle a pleasurable experience, rather than high pressure and unpleasant experience that I had expected. In fact I had dreaded the purchasing of a vehicle so much, that I kept putting it off for years. Lee Choung, from the moment we met, put my fears and dread to rest. Great job, Lee. Dorschel has a new customer because of you. I LOVE MY NEW TOYOTA COROLLA. More
by SHEILA BAZIL
Employees Worked With
Lee Choung
July 11, 2011
Attention to detail, customer service driven, looking up for your interest, no presure buying experience. Best Dealer & Sales Consultant for me up to this date. for your interest, no presure buying experience. Best Dealer & Sales Consultant for me up to this date. More
by rcasillas
Employees Worked With
Hobbie Demissie
July 05, 2011
Shawn did a great job. He was very helpful and nice. He answered all my questions I had. He even gave me his cell and told him if I have any question, I could call him on his day off. I have been in custom answered all my questions I had. He even gave me his cell and told him if I have any question, I could call him on his day off. I have been in customer service for 15 years,so I a little about how things should go. I am very pleased with the car that I bought. I will tell other people about Dorschel's. More
by debbie lietz
Employees Worked With
Shawn Hoyt
June 11, 2011
Shannon Consaul was great. I'm extremely busy right now, and my life is in transition, professionally and personally, but I had to get another car right away. Shannon had e-mailed me some URLs for used vehi and my life is in transition, professionally and personally, but I had to get another car right away. Shannon had e-mailed me some URLs for used vehicles, but I only glanced at them. I was pre-approved for a loan for a used car. But after talking with me a few minutes last Sunday, Shannon suggested I should lease. I'd be driving a new car and my payments would be lower than if I bought used. I used the afternoon to think about a Corolla vs. a Camry. Monday afternoon I drove a new Corolla home. Shannon helped me sort out what was best for me in a just a few minutes. She was fantastic - Dan Beaumont More
by dbeaumont99
Employees Worked With
Shannon Consaul
June 03, 2011
Sales Consultant is doing a great job. When I complete the test drive of Camry, she explains options of the car and compares prices for me. I think about it in the next 5 days, and decide for this car. Sh the test drive of Camry, she explains options of the car and compares prices for me. I think about it in the next 5 days, and decide for this car. She is friendly and makes the buying experience good. I am please with performance of the car. More
by Lam Le
Employees Worked With
Shannon Consaul
May 28, 2011
Steve York is great to work with. He made buying my rav 4 a great experience. He is not only friendly and easy to talk to but also extremely knowledgeable. I will continue to buy my cars from him. The s 4 a great experience. He is not only friendly and easy to talk to but also extremely knowledgeable. I will continue to buy my cars from him. The service department was also very clean. the Toyota care program is also wonderful. More
by Mpoccia
Employees Worked With
Steve York
