Back

Bob Johnson Toyota

Rochester, NY

4.4
701 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

Directions

By Type

701 Reviews of Bob Johnson Toyota

March 04, 2015

Second car and the experience just gets better. In over 40 years of buying cars, Doug Scheck is the first Salesperson I've ever gone back to with repeat business. I leased a car for my wife about a More

by BColl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Scheck
March 03, 2015

Wonderful experience leasing at Dorschel. Jason Conrose took care of our new purchase from beginning to end. He had such patience with us during the entire process, which took a few months bec More

by Cocomarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Conrose
March 03, 2015

Great Personell, Great Customer Service Dorschell was very patient with us and got financing for us when no other dealer in Rochester could do. The loan was a fair %age and thanks to Amy and More

by ockdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy and Ian
March 02, 2015

Mike Hostutler was great! Mike was great....very experienced and easy to talk to. He was very knowledgeable with the car and made the buying experience quick and easy. I would More

by denright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hostutler
February 28, 2015

great excellant for being taken care of by sales person,service by service dept has always been great.have been taken care of by all employes. More

by morry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
meagen garfalo
February 24, 2015

Mark Fujimura was a pleasure to work with. Found a car that I absolutely loved at Dorschel. Initially went in to meet with a sales representative, and to test drive the car. My first visit More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fujimura
February 24, 2015

Great price, pushy salesman While I would definitely highly recommend Dorschel in terms of great cars and prices, I was disappointed in the service given by Frank Gattellaro. Whe More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro
February 23, 2015

Five Star Service My 5th automobile with this dealer. The first was great and has only improved since. Frank Gattellaro is a pleasure to work with and a true profession More

by 5325eh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro
February 23, 2015

Mark Fujimura Service Mark Fujimura was very friendly and very helpful. He showed us a variety of vehicles to make our decision easier for purchase. We would like to work w More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fujimura
February 22, 2015

Great Experience I have not needed to shop for a car in 19 years and I was dreading it, but my experience at Dorschel was very positive. The salesman was easy to talk More

by Rob H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pytlak
...
63
...