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Bob Johnson Toyota

Rochester, NY

4.4
701 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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701 Reviews of Bob Johnson Toyota

March 31, 2024

Great sales experience here. Not pushy, supportive and polite. I highly recommend Salah as a sales associate. He was attentive and caring. Not what you would expect from a car sa More

by Msapone19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salah
March 29, 2024

Kevin was a great helping me order the Grand Highland Hybrid that I wanted. He kept me informed as to when my car would arrive with frequent updates. Kevin also worked around my schedule for delivery of More

by kathlec3
Recommend Dealer
Yes
Employees Worked With
Kevin Figuroa
February 13, 2024

I have bought 2 RAV4s and now a Prius at Bob Johnson's Henrietta location. Each time has been a relaxing and efficient experience. Joe Roides has helped us each time (not sure about the first one.... 20 More

by ndaley5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Roides and Connor (?), jessica tanney
January 21, 2024

They are quick in getting me in for service. Their salesman is knowledgeable. Open early so I can drop my car off. More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill parker, jessica tanney
January 11, 2024

We bought out 4Runner lease out and were in the dealership for 2-3 HOURS initially and the again for that same amount of time for a straightforward lease buyout. HEAVY pressure to buy the warranty. More

by MelissaBee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Dept and Sales Stafff
January 09, 2024

I worked with Nicholas Sarkis and purchased a 2024 Toyota Crown AWD sedan. Nick was knowledgeable about the vehicle and explained all of the features before the test drive. I returned to the store three da More

by J. Costanza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Sarkis, Elizabeth Wallace, and Carlos Torres
January 03, 2024

I test-drove a car and ended up putting down a deposit. Michel was very helpful throughout the process. Specifically, she helped notify me when a new Prius was available. It wasn't exactly what I was looki More

by fr.justin.miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michel Wasserman
January 01, 2024

This is my third lease with Bob Johnson Toyota. I love the Toyota Corollas and this is my third one. Mo Bishi worked with us on this lease. He was very professional and was a joy to work with. The More

by bbuck1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Bishi 5 stars for him. He was wonderful to work with.
December 30, 2023

Excellent service. Kojo was great,the process was efficient. Closeout on the Highlander was also efficient. More

by carol_bruce3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kojo
December 24, 2023

Salesman very knowledgeable of the RAV and was very comfortable with the process. The salesman that delivered the car the evening we picked it up was also helpful. I would recommend to anyone More

by jrmort4259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jessica tanney
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