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Bob Johnson Toyota

Rochester, NY

4.2
689 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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689 Reviews of Bob Johnson Toyota

February 03, 2016

Dorschel is reliable dealership. Just got my new car from Dorschel. Everything goes well. Agent Jason is really a kind man. He introduced all the explicit rules, terms and services to More

by Xinyang Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Zaka
February 02, 2016

Review I think It was a good experience and the employees were very helpful through emails when I was unable to come in into the store and in person. Overall More

by ashrafwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaka Ansari
February 01, 2016

Review Had a great experience working with Joe. He was very helpful with guiding through the leasing process and answering any and all questions throughout. More

by smitch13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Roides
February 01, 2016

Shopping for new Sienna First time in 45 years of car buying that we had a hassle-free experience. Mike was a great salesman - no hidden costs - no surprises when the deal More

by Sienna 2115
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Peterson
February 01, 2016

Awesome Y'all are great thank you for all your help you made it an awesome experience My highlander is absolutely wonderful and your people were great I was More

by Joe Fitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman ben
January 29, 2016

Great experience I was new to the country and Frank Montalbano made my purchase experience so easy! He guided me through the processes of finance application, purch More

by Bhavana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montalbano
January 28, 2016

$2000 gear box NOT COVERED ONE WEEK AFTER PURCHASE !!! The buying experience was ok at Dorschel. The reason for the negative review is that one week after the purchase of the 2011 Ford Fusion AWD, the gear More

by mandone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager BOB
January 26, 2016

purchasing a new vehicle The information was concise and honest. Your representative was very attentive and personal, Meagan Farmer was able to guide us through the purchasin More

by Milligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Farmer
January 25, 2016

Great Experience! From the moment I walked in until I left with my car the next day the experience was great. My salesman was very helpful and advised without being pus More

by lbro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro
January 25, 2016

Excellent customer service Dorschel made the process of buying a new car an enjoyable experience. The entire process was very smooth and stress free. No hassles or bargaining More

by carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pardi
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