Bob Johnson Toyota
Rochester, NY
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689 Reviews of Bob Johnson Toyota
Amazing! Over the past 50 years I have bought at least 30 new cars and several used cars and I never had an experience as pleasant as this one. I walked in a Over the past 50 years I have bought at least 30 new cars and several used cars and I never had an experience as pleasant as this one. I walked in a doubtful and left amazed! In a period of less than four hours we completed the deal and took delivery of the vehicle. Our salesman, Joseph R, was upfront, pleasant, and easy to work with. No back and forth, no tricks, no low balls, no last minute changes, no extras, just a good honest and fair deal. What more could you want! More
New lease of 2016 Toyota Corrolla I visited Dorschel Toyota to see what my options were regarding leasing a new Corrolla. At the time I had a Corrolla whose lease was ending and was no I visited Dorschel Toyota to see what my options were regarding leasing a new Corrolla. At the time I had a Corrolla whose lease was ending and was not sure how to smoothly transfer to a new lease. Salesman Matt Eisenhardt went over all my options thoroughly and with his help I was able to transition to a new lease vehicle that fell comfortably within my monthly price range. I was very satisfied with the the service provided by Dorschel and especially Matt Eisenhardt, and would highly recommend Dorschel to my family and friends who are seeking a vehicle to buy or lease. More
I had a salesman I could trust My salesman went the extra mile for me a couple times. He worked around my schedule and remains available to help if I cannot figure out all the high My salesman went the extra mile for me a couple times. He worked around my schedule and remains available to help if I cannot figure out all the high tech stuff. He explained the process and options at purchase better than I have had them explained before and got me into the car I really wanted quickly. More
Love my new car! I went to Dorschel looking to buy a used Rav4. And I walked out the door with the keys to the vehicle! The only negative I have about the experienc I went to Dorschel looking to buy a used Rav4. And I walked out the door with the keys to the vehicle! The only negative I have about the experience is that I had emailed ahead of time with detailed information about what I was looking for, and the salesperson I met with didn't have that information on hand, but it was quickly accessed, and I was able to test drive the vehicle. I thought that there was an issue with the Bluetooth in the vehicle, and couldn't get over the speed and courtesy of the help that I received. It turns out that the issue is actually with my phone, and I can only hope to get as good service from my cell carrier. Thank you to everyone - I love my car! More
Easy renewal. Frank G. was always available and quickly processed the renewal of my lease. He did not overly try to sell extras for my rav but did mention other ser Frank G. was always available and quickly processed the renewal of my lease. He did not overly try to sell extras for my rav but did mention other services. Great experience. More
Great customer service My experience at Dorschel Toyota was great. It was fast and I got the car that I was looking for. The car is in amazing condition, like new. My experience at Dorschel Toyota was great. It was fast and I got the car that I was looking for. The car is in amazing condition, like new. More
Very good experience and great follow up by Don Beuerlein I just picked up my new 2016 Highlander Limited and everything looked great. My salesman, Don Beuerlein kept me informed throughout the process and w I just picked up my new 2016 Highlander Limited and everything looked great. My salesman, Don Beuerlein kept me informed throughout the process and was easily accessable. Don was a pleasure to work with. Everything that I ordered was there upon delivery. I would recommend Don and Dorschel. More
V good experience I shopped for a 2016 Camry XLE Hybrid, with specific color outside and inside. The Dorschel sales person, Joe Roides, was very helpful in locating the I shopped for a 2016 Camry XLE Hybrid, with specific color outside and inside. The Dorschel sales person, Joe Roides, was very helpful in locating the car I was looking for. It was not easy, and had to look far and wide...so it took a while longer, but I was in no rush. I was very happy with the experience. Another lady at Dorschel, Betsy, also helped in locating the car. I was happy to see that Joe and I established a good way to communicate by email and texting, very efficient and fast. Thanks Joe! More
Very good experience Very experienced ,knowledgeable and helpful.Programmed my car and made sure I fully understood how my car worked.before leaving.I left feeling very ha Very experienced ,knowledgeable and helpful.Programmed my car and made sure I fully understood how my car worked.before leaving.I left feeling very happy with my decision on buying this new car.Frank is a very good salesman and a sweet man.Will come back because of him More
Happy and Satisfied I think did the right thing going to dorschel rather than to any of the dealer. Though I bought a used car, it is worth every dollar invested. Thanks I think did the right thing going to dorschel rather than to any of the dealer. Though I bought a used car, it is worth every dollar invested. Thanks Dorschel and a big high five to Don Beuerlein who helped me through the entire process. More