Bob Johnson Toyota
Rochester, NY
Filter Reviews by Keyword
By Type
689 Reviews of Bob Johnson Toyota
Great Experience!!! Matt E. was great,he put up with all the things I threw at him. Buying a car is a very serious decision,one we don't take lightly. I shopped around fo Matt E. was great,he put up with all the things I threw at him. Buying a car is a very serious decision,one we don't take lightly. I shopped around for what I wanted ,called other dealers and had some conversations with them,that put a sour taste in my mouth. So I emailed Dorschel,and with in 5 mins Jessica in customer care called and set up an appt,so we could talk to someone about what we wanted. We told Matt our needs and what we hoped to do,and the process began. He didn't disappear he was right there with us the whole way. Everyone we met, were very informative and pleasant. I would recommend everyone visit Dorschel Toyota and see what they can do for you. Thanks, Matt E. More
Renewing lease for Toyota Camry. Joe Roides was extremely helpful and thorough in assisting me to choose a Toyota Camry for my lease renewal. He was patient and worked with me to deci Joe Roides was extremely helpful and thorough in assisting me to choose a Toyota Camry for my lease renewal. He was patient and worked with me to decide what features I wanted for an affordable price. More
Professionally awesome!!! Jason Conrose was professional and a lot of fun. He found the perfect ride for my new adventures on the road. I found him to be sincerely interested i Jason Conrose was professional and a lot of fun. He found the perfect ride for my new adventures on the road. I found him to be sincerely interested in helping his customers through the challenging ?? process. Dorschel & Toyota should be thankful for having him. More
Good Experiance I had a very good experience. The sales man was very helpful of explaining the difference between the cars and help me choose the proper car that meet I had a very good experience. The sales man was very helpful of explaining the difference between the cars and help me choose the proper car that meet my needs. More
Everyone provided information and help without pressure The entire Dorschel staff provided us with a rewarding shopping experience. They answered all our questions in a friendly and helpful way. We got a g The entire Dorschel staff provided us with a rewarding shopping experience. They answered all our questions in a friendly and helpful way. We got a good price for our Toyota Highlander Lease and never felt pressured. Our salesman made our car search a pleasant experience. More
Excellent buying expierience Very friendly employees ,staff took all the time needed to make the perfect deal. No pressure at any time.Lots of reasonable choices.paper work t Very friendly employees ,staff took all the time needed to make the perfect deal. No pressure at any time.Lots of reasonable choices.paper work throughly explained and very clear. Delivery Detail of cleaning was top notch.I highly recommend Keira As a competent sales agent and the Dorschel family for making my car buying expierience totally professional . More
My experience was wonderful I was all set to purchase at another dealer and my wife is friends with Frank M.. She emailed Frank and he emailed back with a price that was much be I was all set to purchase at another dealer and my wife is friends with Frank M.. She emailed Frank and he emailed back with a price that was much better then the other car dealer. We leased the car the next day. More
It was a great experience! Zaka was very helpful and understanding. He guided me towards the right direction and helped me find a car I liked and could afford. It's my third lea Zaka was very helpful and understanding. He guided me towards the right direction and helped me find a car I liked and could afford. It's my third lease at the dealership each experience was better than the last. More
Comfortable and pleasurable experience. Emanuael (Kodjo) was fantastic. Answered all my questions, and worked diligently to complete the deal. Stayed late. Got a great car and 100% confidenc Emanuael (Kodjo) was fantastic. Answered all my questions, and worked diligently to complete the deal. Stayed late. Got a great car and 100% confidence in the dealership. Very happy More
New Car Purcahse Overall Very Good. I am disappointed that the Manufacturers rebates expire at month end and the dealer wouldn't stand by the offer made on the 30th. Overall Very Good. I am disappointed that the Manufacturers rebates expire at month end and the dealer wouldn't stand by the offer made on the 30th. This is no way to treat a customer, too much tension created on a hope the rebates would carry over to the next month. More