Bob Johnson Toyota

Pleasant We appreciated the low pressure approach by the salesman, Frank Montalbano. We told him what we were looking for. He took us to a vehicle on the lot We appreciated the low pressure approach by the salesman, Frank Montalbano. We told him what we were looking for. He took us to a vehicle on the lot that fit the bill, which we ended up purchasing. The paperwork was completed efficiently and speedily so we could leave the dealership with the new car the same day. The quick lesson on all the electronic features was helpful All in all a very positive experience. More

Purchased my 4th Toyota from Dorschel I returned to Dorschel Toyota to purchase my next car. My previous Salesman was working-Frank Gallantaro. I intended to only look not make a final dec I returned to Dorschel Toyota to purchase my next car. My previous Salesman was working-Frank Gallantaro. I intended to only look not make a final decision, but I was told the special interest rate 1.99% expired in 2 days so I felt pressured to decide. On the day I finalized the paperwork, which was done in the general showroom where I could here a disgruntled customer arguing with a salesman, I only saw my salesman once. He never checked to see how things were going and I basically felt he washed his hands of me after I made the decision. When the girl went over the functions of the car I noticed a scratched console on my new car. So then my Salesman and some other guy had to determine what to do. They ended up having to order a brand new part and I would have to return to have it installed. No one in the course of the 2 hrs offered me water. I felt that my purchase was no big deal and was not treated like a highly valued customer who was purchasing my 4th vehicle from Dorschel Toyota. Very disappointing! More

It was a excellent experience. More than I hoped for. Scott took his time, answered our questions and was very patient. Then he walked us through the application and payment process. It was important to Scott took his time, answered our questions and was very patient. Then he walked us through the application and payment process. It was important to him that I got the car that would meet my needs. This is what happened. Thank you, Scott.. More

Highlander Lease We had an outstanding experience leasing our Highlander from Frank M. at Dorschel. I highly recommend people to go to Dorschel and ask to work with hi We had an outstanding experience leasing our Highlander from Frank M. at Dorschel. I highly recommend people to go to Dorschel and ask to work with him. More

Great experience!!! I had a great experience buying this car! Frank and Nick were easy to work with, and they both provided amazing service. I would highly recommend th I had a great experience buying this car! Frank and Nick were easy to work with, and they both provided amazing service. I would highly recommend this dealership. You should request to work with Nick and Frank. More

Great Experienced Great experience. Explanations for pricing were clear and concise. Nick gave me all the information I needed To make my decision to buy and fell good Great experience. Explanations for pricing were clear and concise. Nick gave me all the information I needed To make my decision to buy and fell good about it!! More

Longtime customer of Dorschel Toyota I have purchased or leased a Toyota from Dorshel for 33 years, and will continue to do so!! The finest staff and service!! The training program for I have purchased or leased a Toyota from Dorshel for 33 years, and will continue to do so!! The finest staff and service!! The training program for all employees must be second to none. More

Excellent Service Service was quick, efficient and went smoothly. Was pleased with honesty and professionalism of each of the employees I was fortunate enough to intera Service was quick, efficient and went smoothly. Was pleased with honesty and professionalism of each of the employees I was fortunate enough to interact with. More

Excellent Experience Randy worked with us to find a lease within our budget going over all incentives and rebates showing us different models. Manager also stepped in to s Randy worked with us to find a lease within our budget going over all incentives and rebates showing us different models. Manager also stepped in to seal the deal buying out the rest of our lease. Thanks Dorschel Group for another great experience. Will be back in 3 years. Thanks again for all your help, More

I'm 81 yrs old and it was the best experience that I've had! Greg Palmer was our salesman and he put us at ease the moment we sat down at his desk. He was polite,didn't fool around (he did but we hit him back a Greg Palmer was our salesman and he put us at ease the moment we sat down at his desk. He was polite,didn't fool around (he did but we hit him back a couple of times). We lost. He was all business and showed us three cars. The third one he brought up we just feel in love with the silver RAv4!! My wife and I just agreed for the first time in 57 years that was the vehicle for us - and we love it!!! He was so knowledgeable for the stock of cars that were on his lot, he got us financed and put us in the RAv4 in 24 hours. I and my wife will definitely be back when this car wears out.! More