Bob Johnson Toyota

Sales and Service are tops We recently leased a RAV4 at Dorschel. We have been buying or leasing cars there since the 1970's and have always been very satisfied. We recently leased a RAV4 at Dorschel. We have been buying or leasing cars there since the 1970's and have always been very satisfied. More

Inquiry of vehicle for sale on cars.com I received an email from a sales rep (Heather Vice ) and decided to call inquiring about a vehicle. I decided to call and ask some questions about the I received an email from a sales rep (Heather Vice ) and decided to call inquiring about a vehicle. I decided to call and ask some questions about the vehicle to the sales rep that responded about my inquiry and end up speaking to another sales associate due to the contact associate not being available. My experience with this sales rep in which I should have gotten her name was extremely unprofessional due to me asking questions of the pricing of their vehicle in which we as consumers especially when a dealership is asking 60k plus for a vehicle have a right to negotiate, Now maybe this is How at Dorschel Toyota is how they train their sales reps but the young lady not only refused to allow me to speak to a sales manager or general manager but left me on hold for almost 7 minutes. I write my experience because I am a desert storm veteran that was severely injured and proudly served my country ! No veteran are non veteran should be treated in this manner and I asked fellow Americans to stay away from this dealership until the sales reps get trained better on how to maintain professionalism ! More

Great place to get a vehicle Service, sales, trade in value, and the overall experience are all top notch! This is our 4th vehicle through Dorschel and so far we love this last o Service, sales, trade in value, and the overall experience are all top notch! This is our 4th vehicle through Dorschel and so far we love this last one! Family and fairness is the Dorschel difference! More

Lease Renewal Another nice experience at Dorschel Toyota! I came in to talk options for another lease. With the assistance of Monsuri Bishi I was able to leave with Another nice experience at Dorschel Toyota! I came in to talk options for another lease. With the assistance of Monsuri Bishi I was able to leave with a new lease and a car that I really like so kudos to Bishi and Dorschel! More

Bought 2-cars it was a good day Had used their service dept before with good results. Fixed - discounted -no haggle price up front . good selection to pick from. convenient dealer Had used their service dept before with good results. Fixed - discounted -no haggle price up front . good selection to pick from. convenient dealership location. easy to get to More

Acceptable car dealership experience Given the incentives and pressures dealerships are subject to and subject their salespersons in turn, the experience was acceptable. Jason Conrose was Given the incentives and pressures dealerships are subject to and subject their salespersons in turn, the experience was acceptable. Jason Conrose was personable, accommodating and, managed the interaction with grace. He inspired confidence in the equity for the transaction. More

Extremely Helpful with buying my first car! I have had past experience with other salesmen who have been very demeaning and talked down to me since I'm a woman in my twenties. I never felt that I have had past experience with other salesmen who have been very demeaning and talked down to me since I'm a woman in my twenties. I never felt that way with Bryon and he always answered my questions respectfully. More

Quick and easy experience.. Have had many Toyota' Corolla 's over the years. Love my Corolla! Thank you Randy for all your expertise! I will definitely keep buying my cars at Have had many Toyota' Corolla 's over the years. Love my Corolla! Thank you Randy for all your expertise! I will definitely keep buying my cars at Dorschel! More

Time for another Lease..... And I came back to Jason at Dorschel's! Jason was wonderful to work with, again and I would highly recommend him to anyone looking for a great experi And I came back to Jason at Dorschel's! Jason was wonderful to work with, again and I would highly recommend him to anyone looking for a great experience. He took his time with me, ensured that I understood all of the features that were new for the 2019 Corolla and was so easy to work with. If you are looking for a great car, at a great dealership, with a wonderful salesperson - Dorschel's the place to check out. Sincerely, Milisa More

A happy accident Our experience with Dorschel Toyota was very pleasant, and we can recommend them to anyone in the Rochester area. We were in Rochester just for the we Our experience with Dorschel Toyota was very pleasant, and we can recommend them to anyone in the Rochester area. We were in Rochester just for the weekend, and that limited our options severely after my daughter totaled her 2003 Camry on a Friday evening. To be honest, we picked Dorschel at random because it was the closest Toyota dealer to the accident site. But it turned out to be a very good thing. So, we were at an out-of-town dealership, without access to our bank, insurance company, and needing to finish the deal before the end of Saturday. In addition, we’ve never bought a used car before. The whole thing could have turned into an ordeal, but the dealership, and particularly, Doug Scheck, our salesman, were very gracious and helpful in several ways, and we were able to get another car – a nice car at a fair price- before Monday. We were very pleased with our experience at Dorschel. More