Bob Johnson Toyota

Excellent Service Service was quick, efficient and went smoothly. Was pleased with honesty and professionalism of each of the employees I was fortunate enough to intera Service was quick, efficient and went smoothly. Was pleased with honesty and professionalism of each of the employees I was fortunate enough to interact with. More

Excellent Experience Randy worked with us to find a lease within our budget going over all incentives and rebates showing us different models. Manager also stepped in to s Randy worked with us to find a lease within our budget going over all incentives and rebates showing us different models. Manager also stepped in to seal the deal buying out the rest of our lease. Thanks Dorschel Group for another great experience. Will be back in 3 years. Thanks again for all your help, More

I'm 81 yrs old and it was the best experience that I've had! Greg Palmer was our salesman and he put us at ease the moment we sat down at his desk. He was polite,didn't fool around (he did but we hit him back a Greg Palmer was our salesman and he put us at ease the moment we sat down at his desk. He was polite,didn't fool around (he did but we hit him back a couple of times). We lost. He was all business and showed us three cars. The third one he brought up we just feel in love with the silver RAv4!! My wife and I just agreed for the first time in 57 years that was the vehicle for us - and we love it!!! He was so knowledgeable for the stock of cars that were on his lot, he got us financed and put us in the RAv4 in 24 hours. I and my wife will definitely be back when this car wears out.! More

Sales and Service are tops We recently leased a RAV4 at Dorschel. We have been buying or leasing cars there since the 1970's and have always been very satisfied. We recently leased a RAV4 at Dorschel. We have been buying or leasing cars there since the 1970's and have always been very satisfied. More

Inquiry of vehicle for sale on cars.com I received an email from a sales rep (Heather Vice ) and decided to call inquiring about a vehicle. I decided to call and ask some questions about the I received an email from a sales rep (Heather Vice ) and decided to call inquiring about a vehicle. I decided to call and ask some questions about the vehicle to the sales rep that responded about my inquiry and end up speaking to another sales associate due to the contact associate not being available. My experience with this sales rep in which I should have gotten her name was extremely unprofessional due to me asking questions of the pricing of their vehicle in which we as consumers especially when a dealership is asking 60k plus for a vehicle have a right to negotiate, Now maybe this is How at Dorschel Toyota is how they train their sales reps but the young lady not only refused to allow me to speak to a sales manager or general manager but left me on hold for almost 7 minutes. I write my experience because I am a desert storm veteran that was severely injured and proudly served my country ! No veteran are non veteran should be treated in this manner and I asked fellow Americans to stay away from this dealership until the sales reps get trained better on how to maintain professionalism ! More

Great place to get a vehicle Service, sales, trade in value, and the overall experience are all top notch! This is our 4th vehicle through Dorschel and so far we love this last o Service, sales, trade in value, and the overall experience are all top notch! This is our 4th vehicle through Dorschel and so far we love this last one! Family and fairness is the Dorschel difference! More

Bought 2-cars it was a good day Had used their service dept before with good results. Fixed - discounted -no haggle price up front . good selection to pick from. convenient dealer Had used their service dept before with good results. Fixed - discounted -no haggle price up front . good selection to pick from. convenient dealership location. easy to get to More

Lease Renewal Another nice experience at Dorschel Toyota! I came in to talk options for another lease. With the assistance of Monsuri Bishi I was able to leave with Another nice experience at Dorschel Toyota! I came in to talk options for another lease. With the assistance of Monsuri Bishi I was able to leave with a new lease and a car that I really like so kudos to Bishi and Dorschel! More

Acceptable car dealership experience Given the incentives and pressures dealerships are subject to and subject their salespersons in turn, the experience was acceptable. Jason Conrose was Given the incentives and pressures dealerships are subject to and subject their salespersons in turn, the experience was acceptable. Jason Conrose was personable, accommodating and, managed the interaction with grace. He inspired confidence in the equity for the transaction. More

Extremely Helpful with buying my first car! I have had past experience with other salesmen who have been very demeaning and talked down to me since I'm a woman in my twenties. I never felt that I have had past experience with other salesmen who have been very demeaning and talked down to me since I'm a woman in my twenties. I never felt that way with Bryon and he always answered my questions respectfully. More