Bob Johnson Toyota

Delivery Day was deeply disappointing Bought an plug-in electric. They never charged it. Before delivery a proof of address was needed (for NYS rebate), but the salesperson never asked ahe Bought an plug-in electric. They never charged it. Before delivery a proof of address was needed (for NYS rebate), but the salesperson never asked ahead of time took . It took 30 minutes to download some proof. I asked for no advertising and they put it on the car anyway. Lastly they didn't secure the license plate.. More

Excellent and highly professional consultant at Dorschel Toyota. Mark was always available to take care of my need going up and beyond to even reach me at my home and job place Toyota. Mark was always available to take care of my need going up and beyond to even reach me at my home and job place More

excellent I met with Joe several weeks ago and told him what was needed to make a deal on a 2019 RAV 4. He came back with the deal l, but on a 2020 RAV 4. WO I met with Joe several weeks ago and told him what was needed to make a deal on a 2019 RAV 4. He came back with the deal l, but on a 2020 RAV 4. WOW!!! Dealing with one person make the deal so easy. More

Dorschel has sold me 2 of my 3 cars. I would go to them to purchase a car every time. They are fair, honest, and actually listen and talk to you to find out your needs. They are more than competitively p to purchase a car every time. They are fair, honest, and actually listen and talk to you to find out your needs. They are more than competitively priced, and they sell you what you want and need, rather than what gets them a big commission. More

Better than I expected Doug Scheck was very professional, respectful, and easy to work with. No hassles and very reasonable. Everyone at the dealership was incredibly wel Doug Scheck was very professional, respectful, and easy to work with. No hassles and very reasonable. Everyone at the dealership was incredibly welcoming and courteous. As my visit was also the day of their Christmas party, they shared some of the most amazing home cooked food I've had in quite some time! I couldn't have asked for more. I was treated more like a friend than a customer. Highly recommend! More

Pleased with dealership Everyone at the dealer was very personable and knowledgeable. Worked with Bryon T. on getting out of a lease and into a Rav4. Bryon gave me space t Everyone at the dealer was very personable and knowledgeable. Worked with Bryon T. on getting out of a lease and into a Rav4. Bryon gave me space to do what I thought was right for me. Offered me the lease deals along with the sales deals with the options I wanted. I'm driving a new Rav 4 now so great job Bryon!! Thanxx Kevin. More

amazing and kind wonderful and friendly staff. Easy to talk to, patient, and knowledgeable! They are willing and ready to help you out with whatever your needs may be wonderful and friendly staff. Easy to talk to, patient, and knowledgeable! They are willing and ready to help you out with whatever your needs may be and find the best fit for you. More

Pleased and satisfied with everyone I requested a certain vehicle (2020) and was taken care of immediately with ease and courtesy From the salesman Joe to the tech person Jody, and all I requested a certain vehicle (2020) and was taken care of immediately with ease and courtesy From the salesman Joe to the tech person Jody, and all the folks in between it was a friendly atmosphere. Everyone was professional and courteous. More

Focused one-on-one dealing with salesperson The salesperson with whom I worked was able to interpret what I was looking for and make practical recommendations for models and trim levels. We spen The salesperson with whom I worked was able to interpret what I was looking for and make practical recommendations for models and trim levels. We spent a great deal of time reviewing technical and financial questions, as well as discussing competition. I was able to get a collection of price information before committing much myself. More

Great Experience Purchasing new RAV4 I have recently purchased two new RAV4 Limited vehicles from Dorschel Toyota over the past 4 months. I worked with Sales Rep Randy Scott and he did a I have recently purchased two new RAV4 Limited vehicles from Dorschel Toyota over the past 4 months. I worked with Sales Rep Randy Scott and he did a great job working with me on both vehicles. We handled many of the details through email and the overall process was excellent both times. Randy is very helpful and very thorough in working through all of my questions and issues. He is the best car sales rep I have worked with and I will recommend him to any of my friends and colleagues. A Very Positive Experience purchasing 2 new vehicles. More