Bob Johnson Toyota

Purchase itself was mediocre. Than spam came My dad asked me to help him buy a hybrid. Prius is a flagship car and he wanted a compact one. It was an easiest choice I have ever had. I went to the My dad asked me to help him buy a hybrid. Prius is a flagship car and he wanted a compact one. It was an easiest choice I have ever had. I went to the truecar pricing for american express. They offered the "guaranteed" price, a car was available and I was ready to buy a car on the spot. The dealership refused to accept it and insisted on $500 more. After two hours in the dealership it was frustrating and we walked away. I hesitated, but it was still a reasonable choice and I bought a car soon after for those $500 more. The car itself is proper for a Toyota. Reliable and unremarkable. Except I started getting mail spam. Once a month Dorschel started sending me a letter inviting me to pay 4,000 then 10,000 then 12,000 then 15,000 for getting the same version of the same car. I hate and dread those letters and trash them immediately without reading anymore. More

New Car Purchase Experience I needed a new car after a deer totaled my Toyota Camry SE, so I called Dorschel to ask what they had available in the same style. They set up an app I needed a new car after a deer totaled my Toyota Camry SE, so I called Dorschel to ask what they had available in the same style. They set up an appointment for us to come in and I was able to find one that night with the help of Jadlyn. He spent a lot of time reviewing possible choices and explaining comparisons of new cars to each other. He was very polite and respectful. Upon picking up our new vehicle, he spent time showing me the updated technology and syncing my phone with the car's blue tooth. Buying from Dorschel with the help of Jadlyn was both a pleasant experience and a stress free transition into my new Toyota Camry SE. More

Worked with Joe Roides. He was great to work with. After we decided what we wanted Joe showed us what was available. We are exited about our new vehicle. This is our 3rd vehicle from Dorschel. Lov After we decided what we wanted Joe showed us what was available. We are exited about our new vehicle. This is our 3rd vehicle from Dorschel. Love the service we have gotten over the years and the vehicles we have purchased. That's what keeps us coming back. More

Best Dealership Dorschel is definitely the place to go if you are in need of a new or used car! I am on my 4th lease with them and have always had the best experience Dorschel is definitely the place to go if you are in need of a new or used car! I am on my 4th lease with them and have always had the best experience. They are friendly, professional, and not pushy at all. I have worked with Frank Gattellaro every time and he is literally the best. He takes the time to get to know you and makes sure that you are absolutely happy with your purchase. I wouldn't even consider going anywhere else! More

Excellent working relationship Friendly, knowledgeable , no pressure help in finding the right car for us! Resptful and courteous every step of the way! We are so thankful for such Friendly, knowledgeable , no pressure help in finding the right car for us! Resptful and courteous every step of the way! We are so thankful for such a positive experience !! More

Upgraded Lease This is our second lease with Dorschel and Toyota. We did upgrade from a Rav4 to a Highlander specifically for the extra room while traveling. We a This is our second lease with Dorschel and Toyota. We did upgrade from a Rav4 to a Highlander specifically for the extra room while traveling. We appreciated the casual, non-pressure approach the salesman took while we navigated the decision. More

Edited Review This is my 2nd Prius purchase from Dorschel with Jason Conrose, my #1 salesperson. The entire experience is casual, comfortable and actually, pleasura This is my 2nd Prius purchase from Dorschel with Jason Conrose, my #1 salesperson. The entire experience is casual, comfortable and actually, pleasurable. Kudos Jason The review above is being edited as it was written hastily prior to the whole sales experience’s completion.This has taken some time to write due to the demands of selling a home and downsizing to an apartment, but what started out as a pleasant sales experience turned out to be the absolute worst unorganized customer care, communication and service experience I’ve ever experienced anywhere. I was misled, told untruths, inconvenienced by them losing my car keys as well as receiving only one set of keys for the color car I did not want to purchase, hung up on, voice mails I left unanswered, had appointments scheduled for me without my input, was unable to talk to anyone above the sales staff about the lack of information or complete misinformation I received, I had a male friend with me for 3/4’s of the initial visit as witness to the (mis)information I was given which steered me to choose a color car I did not want. I learned the salesman was relatively new back in 2014 when I purchased my first Prius, but now placed his social life over honesty and following through on his word. A salesman named Steve stated I would receive a set of carpeted floor mats (a consolation prize on their part. for not getting what I, the paying customer, wished to actually buy) but only received one for the drivers side. He also had the audacity to imply in a phone call which he said was taped that there was perhaps something wrong with me. Their slogan shouldn’t be the Dorschel difference but rather the Dorschel Indifference. More

No hassle, excellent people! I will be buying all my vehicles from Dorchel from now on! Great staff and overall great experience! They make car buying very pleasant. Thanks! I will be buying all my vehicles from Dorchel from now on! Great staff and overall great experience! They make car buying very pleasant. Thanks! More

291 Lease Completed my first ever Lease deal with Dorschel Toyota and everything from start to finish was excellent. I opened with my price range and model styl Completed my first ever Lease deal with Dorschel Toyota and everything from start to finish was excellent. I opened with my price range and model style I was looking for and everyone I spoke with kept to that plan. Not once was there an attempt to "up-sale" me and the staff really worked a great deal to fit my tight budget. Would ABSOLUTELY recommend to friends and family. Great people to do business with. More

Excellent Its been awhile since I purchased a new vehicle. The process always intimidated me. The process at Dorschel was totally painless and maybe a little e Its been awhile since I purchased a new vehicle. The process always intimidated me. The process at Dorschel was totally painless and maybe a little enjoyable. More