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Bob Johnson Toyota

Rochester, NY

4.4
701 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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701 Reviews of Bob Johnson Toyota

March 05, 2020

The excellent, detailed service and attentive care that I received from salesman,Mark Fujimura, makes the car buying process painless, informed and efficient. Thank you again. More

by kimfrarey
Recommend Dealer
Yes
Employees Worked With
Mark Fujimura
March 01, 2020

Greg was knowledgeable, friendly, and was not overly aggressive in the sale. He didn't push the extra packages which was very appreciated! Great experience overall. More

by tstable3
Recommend Dealer
Yes
Employees Worked With
Gregory Palmer
February 28, 2020

Rav-4. Randy answered all my questions and understood what I was looking for in a vehicle. He delivered the vehicle when promised and took the time to go ov More

by LVP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
February 24, 2020

I'm not someone who writes reviews for things, however my outstanding experience with Scott Schlonski at Dorschel Toyota warrants a review. This was my first time buying a new car and I was nervous. I have h More

by Melissa R.
Recommend Dealer
Yes
Employees Worked With
Scott Schlonski
February 06, 2020

Had appt on 2/5/20. Never recv'd call that car hadn't been worked on. Left msg next day for update. No reply. VERY POOR CUSTSVC. More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Todd, Shawn
January 30, 2020

My family and I have leased 3 and purchased 2 vehicles from Dorschel Toyota. I had a horrible experience returning my first lease. I spent hours on the phone with them and Toyota financial over paperwork More

by Jlatona20
Recommend Dealer
No
Employees Worked With
Matt Camiolo, Steve Durgo
January 20, 2020

Seamless, hassle free environment with knowledgeable staff. Bradley was informative, answered all pertinent questions, and allowed a pressure free experience. Would definitely purchase other vehicles t More

by Cbuckert
Recommend Dealer
Yes
Employees Worked With
Bradley Lockwood
January 12, 2020

My salesperson, Anthony Koetzle, did a great job ensuring my transaction went smoothly. This was an out of state purchase that require more effort. Nice job. More

by Mike B from Wisconsin
Recommend Dealer
Yes
Employees Worked With
Anthony Koetzle
January 10, 2020

Very low stress Randy was very pleasant and made the buying experience as easy as possible. They gave us a very reasonable offer for our trade-in. That along with the More

by Highlander
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
January 07, 2020

Purchase review Excellent service from start to finish. The salesperson, Meghan Garofalo, was very easy to work with. She was complete with every detail and question More

by Carmencars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Garofalo
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