Bob Johnson Toyota

Rav-4. Randy answered all my questions and understood what I was looking for in a vehicle. He delivered the vehicle when promised and took the time to go ov Randy answered all my questions and understood what I was looking for in a vehicle. He delivered the vehicle when promised and took the time to go over all the pertinent electronics in my Rav 4. He offered to go over anything on a future day if needed. I liked that. Not disregarding the customer after the sale is complete. Thanks Randy! More

I'm not someone who writes reviews for things, however my outstanding experience with Scott Schlonski at Dorschel Toyota warrants a review. This was my first time buying a new car and I was nervous. I have h outstanding experience with Scott Schlonski at Dorschel Toyota warrants a review. This was my first time buying a new car and I was nervous. I have heard what a hassle the experience can be with pushy salespeople and haggling with price. After checking out a few cars at other dealerships, I stopped by Dorschel Toyota with a new Corolla in mind. I was connected with Scott Schlonski in the showroom. He took the time to ask about what I was looking for in a vehicle and find me the right one. He even made recommendations that would say me money long-term and steered me away from some extras that weren't necessary. When we found what I was looking for, we went for a test drive. It was the BEST test drive I had ever been on. Scott let me drive around where I was comfortable and for as long as I wanted. He explained all of the features of the car and showed me all of the safety features in action. At no point did I feel like I was trying to be sold this car because Scott kept up great conversation, asking me about my family and my job and also sharing about himself. I knew the Corolla was the car for me and was eager to buy. Scott was with me every step of the way! He was very responsive to email, text, and phone calls. When I stopped by a few days later to close the sale, he didn't rush me as I was filling out the paperwork. He even stayed after closing to make sure I felt 100% comfortable before driving away! Thank you SO MUCH, Scott for a great first car-buying experience! I highly recommend working with Scott Schlonski at Dorschel Toyota if you are looking to buy or lease a car. More

Had appt on 2/5/20. Never recv'd call that car hadn't been worked on. Left msg next day for update. No reply. VERY POOR CUSTSVC. been worked on. Left msg next day for update. No reply. VERY POOR CUSTSVC. More

My family and I have leased 3 and purchased 2 vehicles from Dorschel Toyota. I had a horrible experience returning my first lease. I spent hours on the phone with them and Toyota financial over paperwork from Dorschel Toyota. I had a horrible experience returning my first lease. I spent hours on the phone with them and Toyota financial over paperwork that Dorschel failed to turn in for months after I returned the car to the dealership. Never again. More

Seamless, hassle free environment with knowledgeable staff. Bradley was informative, answered all pertinent questions, and allowed a pressure free experience. Would definitely purchase other vehicles t staff. Bradley was informative, answered all pertinent questions, and allowed a pressure free experience. Would definitely purchase other vehicles through IDE. More

My salesperson, Anthony Koetzle, did a great job ensuring my transaction went smoothly. This was an out of state purchase that require more effort. Nice job. my transaction went smoothly. This was an out of state purchase that require more effort. Nice job. More

Very low stress Randy was very pleasant and made the buying experience as easy as possible. They gave us a very reasonable offer for our trade-in. That along with the Randy was very pleasant and made the buying experience as easy as possible. They gave us a very reasonable offer for our trade-in. That along with the dealership sale price, and Toyota rebate, gave us an price we could be happy with, Delivery of the vehicle was the same day as purchase. Everything went smooth from start to finish. More

Purchase review Excellent service from start to finish. The salesperson, Meghan Garofalo, was very easy to work with. She was complete with every detail and question Excellent service from start to finish. The salesperson, Meghan Garofalo, was very easy to work with. She was complete with every detail and question posed to her. My family has purchased several vehicles from Dorschel and we all have been pleased with the dealership's professional and non-threatening approach to selling cars and vans. More

Delivery Day was deeply disappointing Bought an plug-in electric. They never charged it. Before delivery a proof of address was needed (for NYS rebate), but the salesperson never asked ahe Bought an plug-in electric. They never charged it. Before delivery a proof of address was needed (for NYS rebate), but the salesperson never asked ahead of time took . It took 30 minutes to download some proof. I asked for no advertising and they put it on the car anyway. Lastly they didn't secure the license plate.. More

excellent I met with Joe several weeks ago and told him what was needed to make a deal on a 2019 RAV 4. He came back with the deal l, but on a 2020 RAV 4. WO I met with Joe several weeks ago and told him what was needed to make a deal on a 2019 RAV 4. He came back with the deal l, but on a 2020 RAV 4. WOW!!! Dealing with one person make the deal so easy. More