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Bob Johnson Toyota

Rochester, NY

4.2
689 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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689 Reviews of Bob Johnson Toyota

June 11, 2020

Satisfaction Can always count on the associates from Dorschel...It was a very pleasant shopping experience and they met all of our needs....we bought a brand new R More

by Dan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott, Lilly (not sure of her last name)
June 04, 2020

Customer Service They were very helpful, the only downfall was I was there 3hours to sign my deal. Sure this is not normal due to distancing and I was a last minute bu More

by john.pillig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
overall experience
June 02, 2020

Outstanding service for many years.Recently bought my second new vehicle..referred my daughter earlier this year for hers.5 stars to Todd,Joe & last one was Mike years ago. Always found everyone wonder More

by Mpamukcoglu.
Recommend Dealer
Yes
Employees Worked With
Todd Thomas,Joe Roides ,Mike Petersonn
June 01, 2020

Excellent experience getting my first truck. Professional staff. Courteous and helpful. They have my business in the future. They even made the experience simple and safe during COVID19. More

by Dankianne
Recommend Dealer
Yes
Employees Worked With
Frank, Jodi
May 30, 2020

Good experience Very accommodating, considering the situation.that the time we were in. Nice vehicle, I thought a fair price.. Good selection. Thanks for the trade-in More

by Uswu54370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Schlonski
May 24, 2020

Great customer service.Great sales rep.Manager was very Great customer service. Great sales rep. Manager was very kind and courteous. No pressure sales. Will send friends and family to shop there. More

by 300
Recommend Dealer
Yes
Employees Worked With
Jennifer Kenny
March 23, 2020

They had my rav4 in ny, and I’m in pa I’ve been looking for the rav4 limited hybrid equipped the way I want it for about three months. Saw Dorschel had it when I checked area inventory. M More

by Bjl1146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Amy, others made sure I had all my things out of trade in, others helped as needed. I was surprised taht they really work well together.
March 06, 2020

I had a good experience with Dorschel Mo bishi is great very good man. He helped me get a good car, and Iam very happy. I would definitely recommend this place to anyone looking to get a car. Thank you so More

by Lmundia
Recommend Dealer
Yes
Employees Worked With
Mo bishi
March 05, 2020

The excellent, detailed service and attentive care that I received from salesman,Mark Fujimura, makes the car buying process painless, informed and efficient. Thank you again. More

by kimfrarey
Recommend Dealer
Yes
Employees Worked With
Mark Fujimura
March 01, 2020

Greg was knowledgeable, friendly, and was not overly aggressive in the sale. He didn't push the extra packages which was very appreciated! Great experience overall. More

by tstable3
Recommend Dealer
Yes
Employees Worked With
Gregory Palmer
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