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Bill Hood Chevrolet
Covington, LA
1,439 Reviews
Bill Hood Chevrolet proudly serves customers from Covington, Saint Tammany Parish, Tangipahoa Parish, Slidell and Beyond
No matter where you're from, you are welcome to visit our dealership where we can help you find the new Chevrolet that's right for you, help you get the auto financing you need and take care of your auto service.
We're conveniently located at 69020 N. Hwy 190 Service Rd, Covington, LA. We're right down the road from Calvin Klein Mobile Homes and Hampton Inn Covington, and you can find us with ease from I-12 or US-190. Whether you're coming from Covington, Saint Tammany Parish, Tangipahoa Parish or Slidell, the drive to our dealership is simple and well worth it.
When you arrive, you'll be glad you made the easy trip to our dealership. We have an extensive inventory of new Chevrolet vehicles for you to choose from, including vehicles like the Spark, Impala, Camaro, Silverado and many more. There's a new Chevy for every kind of driver. We also offer a wide selection of used cars for you to choose from. These vehicles are offered at competitive prices and are in excellent condition.
In addition to our vast selection of new cars, trucks and SUVs, we also offer some great services. At our finance center, we can help you with all your auto loan and lease needs. At our service center, we can help with your maintenance and repair needs so your car can keep running at its best.
When you're ready to take care of all your Chevrolet needs, feel free to make the simple trip to our Covington, LA dealership. The drive is simple and we are always ready to help you with everything from finding a new car to keeping your car running smoothly for many more miles. Visit us at any time and we'll help you get started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,439 reviews
August 25, 2026
Service dept in this dealership is FANTASTIC. My complaint is with your used car department. While my wife and I were writing a check to pay for this used car cash, we were told that whatever we My complaint is with your used car department. While my wife and I were writing a check to pay for this used car cash, we were told that whatever we needed, all we had to do is ask. Well that turned out to be false. The first thing was we were told that the vehicle just had a fresh oil and filter change. So the salesperson put a sticker showing a fresh oil change. This was NOT true, the vehicle’s computer showed that oil life was at 66%. This I could live with. We were also told the operation of the electronics and keyless entry would be explained. Again, this was not true. And the last thing was since there was no owners manual or 2nd key fob I needed someone to visually inspect under the dash to get the factory code which is on a sticker behind the fuse panel. The sales person told us to drive over to service which was closed. The salesperson never followed us over and we were there by ourselves. The only reason the used car manager came over to us was because we called him over. I explained to him EXACTLY what was needed to retrieve the factory code, no service, no repair, just someone to look under the dash. It would take less than 5 minutes to make a customer happy. The only thing he said was they didn’t work on that model vehicle and I would have to drive 60 miles roundtrip to bring it to their Lincoln Dealership. I am 72 years old and not as nimble as I used to be otherwise I would do it myself. I was not asking for a freebie. Nor was I asking for any service. All I wanted is to get what I paid for. A vehicle that went through the safety checks including a fresh oil & filter change and a usable keyless entry. Your response would be greatly appreciated. More
by FRANK70471
Verified CustomerEmployees Worked With
Other Employees :
Brock was the salesperson and I do not know the used car sales managers name.
August 25, 2026
Always get the best and fast service Friendly and very courteous Comfortable waiting area with TV and magazines very courteous Comfortable waiting area with TV and magazines More
by MSKAGGS8148
Employees Worked With
August 23, 2026
Kendon Grant was an exceptional salesman. I did NOT plan to buy a car but I saw the Equinox and really liked it. Mr. Grant explained everything about the car without being pushy which I app I did NOT plan to buy a car but I saw the Equinox and really liked it. Mr. Grant explained everything about the car without being pushy which I appreciated. So I was compelled to buy it! Mr. Serpas made the financing as easy as possible and made us feel like family! Mr. Pitt was extremely helpful and fun! He answered my follow-up calls in a clear and friendly manner. Enjoying my new Chevy! More
by margaretsharpe88
August 23, 2026
Again, Jimmy Jenkins and his service department went above and beyond the call of duty. I requested a transmission flush using my customer supplied fluid. This required cleaning out the flush machine, i above and beyond the call of duty. I requested a transmission flush using my customer supplied fluid. This required cleaning out the flush machine, installing my fluid then cleaning the machine again and putting GM fluid back in the machine. This was done at no additional charge to accommodate a customer. To make the service visit even better. when my coupon would not work Larry added a discount code for slightly more than the coupon value. Thanks again for the great service and keep up the great work. More
by MARK1118
Employees Worked With
Jimmy Jenkins, Larry Buttone
August 20, 2026
Everyone was very nice I would do it all over again I be back in the future back in the future More
by jordanmary59
August 20, 2026
Outstanding Performance and extremely polite and professional I would highly recommend bill hood to everyone professional I would highly recommend bill hood to everyone More
by wam08
August 16, 2026
Excellent customer service from all service writers especially Mr Mark. He is always very helpful and professional, along with all the other representatives best service department ever. especially Mr Mark. He is always very helpful and professional, along with all the other representatives best service department ever. More
by Anthony Maltese
Employees Worked With
