
Bill Dube Toyota
Dover, NH
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148 Reviews of Bill Dube Toyota
Bill Dube Toyota in Dover, NH had multiple new trucks to choose from and my husband and I finally found our ideal truck after searching dealerships from Portsmouth to Portland. Brian helped us purchase our choose from and my husband and I finally found our ideal truck after searching dealerships from Portsmouth to Portland. Brian helped us purchase our new Tacoma and I’d highly recommend them to anyone looking for a new vehicle. More
After having leased two vehicles from Bill Dube Toyota/Ford, my wife and I purchased a one year old Rav4. One year removed, we are informed by another dealer that, according to its carfax report, Toyota/Ford, my wife and I purchased a one year old Rav4. One year removed, we are informed by another dealer that, according to its carfax report, there was moderate damage to the vehicle on all sides. As a consumer, I will take my share of the responsibility for not requesting the carfax prior to purchasing the vehicle, which resulted in a loss of thousands of dollars when we traded it in at a competing dealer. Bill Dube Toyota/Ford were completely unwilling to step up and do the right thing when confronted. Suffice it to say, before you consider purchasing a vehicle from ANY dealer, be sure to ask to view the related carfax, however, especially Bill Dube Toyota/Ford, as they clearly have zero reservations about selling a vehicle with a compromised history and thus are far from trustworthy. More
Customer for 18 years, Aug 6 called to make appt for my 2017 RAV4 Limited Hybrid 60,000 service, service advisor said expensive one, maybe $900.00’ When I asked why, it’s because of severe operating condi 2017 RAV4 Limited Hybrid 60,000 service, service advisor said expensive one, maybe $900.00’ When I asked why, it’s because of severe operating conditions . According to Toyota manual I don’t fall into that category. I told him I go by the owners manual, he said if I didn’t perform those services he would note the service order for Toyota to see. Next day I cancelled appointment and called Toyota and told them about the conversation. I wrote a complaint letter (paper, envelope and stamp) to the owner. On August 21 I spoke to the GM, we discussed the situation, he apologized, offered a free oil change , my response was if that is the way you treat a customer after 18 years, nothing will get me back to that dealership. Somehow these upsells are related to pushing BG products. More
We bought a Prius Prime with the help of Connor Jameson. He was exceptionally patient, answering the many questions we had. He was highly attentive to our needs and concerns, all the while applying no pre He was exceptionally patient, answering the many questions we had. He was highly attentive to our needs and concerns, all the while applying no pressure to buy. Overall, a very satisfying experience! More
In addition to the full MSRP they add a $3000 charge to new cars. Car buying experience at its worst. Passed from one person to the next without introduction so had to explain everything multiple times. new cars. Car buying experience at its worst. Passed from one person to the next without introduction so had to explain everything multiple times. Each new person cast further doubt on the purchase. Follow through from sales stops when you sign. I *was* a returning customer - never again! #dontbuyhere More
I leased a 2021 toyota tacoma in june of 2021. Best deal anywhere!! Ali is great to work with, and Jerry is the best manager ever!! Thank you, loving my truck!! anywhere!! Ali is great to work with, and Jerry is the best manager ever!! Thank you, loving my truck!! More
Josh Durham was wonderful to work with. I hadn't been car shopping for 16 years and he made a nerve-wracking experience as smooth as possible for me. He was patient and answered all of my questions. No hard shopping for 16 years and he made a nerve-wracking experience as smooth as possible for me. He was patient and answered all of my questions. No hard sell pressure! Truly a professional at the start of a great career. More
Have been a customer for many years - just traded in my Toyota Camry for a RAV4. As always, Brian Doyle, was great to work with. In fact, he had a couple vehicles selected for me to peek at based upon a Toyota Camry for a RAV4. As always, Brian Doyle, was great to work with. In fact, he had a couple vehicles selected for me to peek at based upon a quick call we had before my visit. More
My husband and I have been leasing cars through our business for over 20 years, and this was our first Toyota. We specifically wanted the Rav4 Hybrid, and after going to the dealer closer to home who business for over 20 years, and this was our first Toyota. We specifically wanted the Rav4 Hybrid, and after going to the dealer closer to home who offered -0- assistance to us while we waited over 15 minutes for a salesperson to help us, we decided to try Bill Dube. While it is always amazing how long the process takes when buying or leasing a car, we could not have been happier with the outcome. Our salesman, Ali, was extremely knowledgeable about the car and patiently answered all of our questions. He was not at all pushy or overbearing, as so many car salespeople can be. We are very thankful to Jerry and Bill for helping get us the deal we needed, and Josh expertly guided us through the paperwork. We would definitely recommend Bill Dube to anyone looking to buy or lease a Toyota or Ford. More