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Bill Collins Ford Lincoln
Louisville, KY
348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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348 Reviews of Bill Collins Ford Lincoln
June 01, 2021
They always take time to explain things and always meet my needs. I trust the team at Bill Collins Ford to take car of my Lincoln Navigator. Chris is the best service guy. Goes above and beyond to make sur my needs. I trust the team at Bill Collins Ford to take car of my Lincoln Navigator. Chris is the best service guy. Goes above and beyond to make sure my needs are met. More
by kimchapman
Employees Worked With
Chris
May 28, 2021
I brought my car in for service, major repair work under warranty. Daniel Embury was friendly and professional and took care of everything with out any hassles including rental car. warranty. Daniel Embury was friendly and professional and took care of everything with out any hassles including rental car. More
by kdmarkwell
Employees Worked With
Daniel Embury
May 22, 2021
As always Bill Collins Ford took great care of my Lincoln MKZ. Steve was professional, courteous and friendly throughout my entire visit. My car seems to be just fine. MKZ. Steve was professional, courteous and friendly throughout my entire visit. My car seems to be just fine. More
by kessinger2
Employees Worked With
Steve
May 10, 2021
Staff members that I worked with were friendly & professional and understood what I needed performed. Daniel kept me informed of the work progress, which I appreciated. professional and understood what I needed performed. Daniel kept me informed of the work progress, which I appreciated. More
by auldin48
Employees Worked With
While I didn’t actually meet Jason, the work I required was completed in a timely fashion.
April 29, 2021
I have been getting my oil changed at Bill Collins for about 10 years. For several years I went to the quick lane and would usually be there maybe an hour. Last few times it has turned into 3-4 hours. Not about 10 years. For several years I went to the quick lane and would usually be there maybe an hour. Last few times it has turned into 3-4 hours. Nothing good. Jason reached out after last time and said if I had a problem come to regular service. I Did that and I was told they all go to lunch at noon. If I came back at 1:00 they could get me right in. I did that and was there 3 hours for an oil change. Horrible and I won’t be back Peggy Lay More
by houseboat
Employees Worked With
Jason and Daniel
April 29, 2021
Good inventory, helped me with all the new options available. Tyler was very helpful and followed up to make sure I was happy with my purchase. available. Tyler was very helpful and followed up to make sure I was happy with my purchase. More
by Lydia
Employees Worked With
Tyler Overton
April 24, 2021
Large inventory plenty of options Great Salesperson very knowledgeable no pressure. Financial advisor prepared and explained all details thoroughly Good experience and fair deal $$ Thanks knowledgeable no pressure. Financial advisor prepared and explained all details thoroughly Good experience and fair deal $$ Thanks More
by Terry Wahl
Employees Worked With
Courtney Maiden
April 21, 2021
Everyone was so nice and did not rush our decision. I ended up getting there late and all these salesman and manager stayed 2 hours past closing when purchasing my vehicle. I’m definitely going back here ended up getting there late and all these salesman and manager stayed 2 hours past closing when purchasing my vehicle. I’m definitely going back here next time! More
by Heather F
Employees Worked With
Joe Collins, Shaun and Courtney
