Berglund Chevrolet Buick
Roanoke, VA
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513 Reviews of Berglund Chevrolet Buick
Great service They made things happen very convenient for me. Stayed in good communication. Susan and Harvey were great to work with for this oil change. We love o They made things happen very convenient for me. Stayed in good communication. Susan and Harvey were great to work with for this oil change. We love our Buick More
Great Service The guys at Berglund did a great job of getting my car fixed. They really care about you and go out of their way to help. I highly recommend them. The guys at Berglund did a great job of getting my car fixed. They really care about you and go out of their way to help. I highly recommend them. More
Regular service Burglund Chevy, especially David in service puts customers first. I'm always shown the utmost respect and feel appreciated. When I need air in tires B Burglund Chevy, especially David in service puts customers first. I'm always shown the utmost respect and feel appreciated. When I need air in tires Burglund responds quickly with no wait. More
Excellent service! I've had a few unfortunate visits with Berglund due to car problems... But, they helped me from start to finish... even offering shuttle service to an I've had a few unfortunate visits with Berglund due to car problems... But, they helped me from start to finish... even offering shuttle service to and from work. I love them at Berglund Chevrolet Buick in Roanoke, VA!! More
Great Customer Service I was in and out quickly, Susan was super nice, and Matt did a great job fixing my car when others couldn’t figure out the issue. Thanks! I was in and out quickly, Susan was super nice, and Matt did a great job fixing my car when others couldn’t figure out the issue. Thanks! More
Oil change I was in and out very quick and they did a very good job! What else can you say about an oil change it was done quickly and that's what I own the car I was in and out very quick and they did a very good job! What else can you say about an oil change it was done quickly and that's what I own the car and change the filter More
Very disappointed! I have been a customer of Berglund for over 12 years and I have purchased 5 cars from them. Although the first level employees are awesome and the mec I have been a customer of Berglund for over 12 years and I have purchased 5 cars from them. Although the first level employees are awesome and the mechanics are very nice......I am VERY disappointed in my last service call. I purchased a NEW truck with less than 7 miles on it and last week it stopped working. I had it towed to the service center on a Thursday evening. I then called the dealership Friday morning. I was told that they might not get a chance to look at it that day because they were swamped. I stated that was fine, but that i would like to get a loaner vehicle as it is part of my warranty. I was then told that NO MORE loaner cars were to be loaned out because there was a snow storm coming in. WHAT xx....no where in my warranty does it say no car if bad weather. I later received my truck back the following Wednesday. I had to take two days off work. Although there was a snow storm. I still should have gotten a loaner care. I will continue to go to Berglund because all in all it is a great place to go. But beware of the loaner car and warranty service. More
Awesome service ! Awesome service. Go beyond means to get it done ! Friendly. Carol was wonderful to work with ! Thank Ryan for going to pick vehicle up .Enjoying my 2 Awesome service. Go beyond means to get it done ! Friendly. Carol was wonderful to work with ! Thank Ryan for going to pick vehicle up .Enjoying my 2018 Buick Encore .Thanks a bunch ! More
Buddy Davis I appreciate the good service and kindness and very good attention and good person God bless you for being so friendly Good people very helpful I appreciate the good service and kindness and very good attention and good person God bless you for being so friendly Good people very helpful More
Overpriced Cars I’ve been looking at car to buy from this dealership for months now, even contacted sales on multiple occasions and still will not go down on the pric I’ve been looking at car to buy from this dealership for months now, even contacted sales on multiple occasions and still will not go down on the price. Sales rep Ryan Rivera does not answer you back. Spoke with another sales rep Buddy Davis, who was somewhat helpful but it really, but neither of them want business nor does manger Jerry Williams, who I was told to contact to get deal, he never even presented me with his offer. I live in New Jersey and was willing to travel to get the car. Would not recommend anyone looking for a fair price on a 13 year old car go here, or for any car or truck in that matter. More