
Berglund Chevrolet Buick
Roanoke, VA
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517 Reviews of Berglund Chevrolet Buick
5000 mile service Good, quick service. Friendly staff. Clean waiting area. Refreshments are offered to everyone during their wait. Restrooms were clean. Staff reviewe Good, quick service. Friendly staff. Clean waiting area. Refreshments are offered to everyone during their wait. Restrooms were clean. Staff reviewed service given/needed with customer. More
Great service The serive advisor Marvin is always pleasure to talk to and he took care of my trucks service needs, shout out to the mechanics who are behind the sce The serive advisor Marvin is always pleasure to talk to and he took care of my trucks service needs, shout out to the mechanics who are behind the scene doing the work....Thanks More
Suburban service Susan goes out of her way to solve a problem with as little inconvenience to the customer as possible. She communicates clearly and seems truly inter Susan goes out of her way to solve a problem with as little inconvenience to the customer as possible. She communicates clearly and seems truly interested in making things easy for you. More
Excellent service as usual I keep coming back because of the high level of service I receive from Service Advisor David Chewning and Technician Matt Kirkpatrick. I am very comf I keep coming back because of the high level of service I receive from Service Advisor David Chewning and Technician Matt Kirkpatrick. I am very comfortable entrusting my vehicles to these gentlemen. More
Fast thorough experience My 2017 Cruze was damaged by a wheel chock lying in the road. The oil pan was dented and the oil pump busted. Berglund was the nearest dealer and they My 2017 Cruze was damaged by a wheel chock lying in the road. The oil pan was dented and the oil pump busted. Berglund was the nearest dealer and they were great about taking the car without an appointment. Although they said it might take a couple of days to get it, they had it repaired in less than 24 hours. The service department personnel were so kind and helpful. Thanks for repairing our car in such a timely manner. More
Satisfied I was able to get my vehicle in the very next day after scheduling. The work was done quicker than I expected which was welcomed. Service advisor Ch I was able to get my vehicle in the very next day after scheduling. The work was done quicker than I expected which was welcomed. Service advisor Charlie Hatcher is an asset to this service department. More
Pothole damage I hit a pothole and had to have 2 rims, tires and sensors replaced. As they were backing it out of the shop, they backed into another vehicle. I rec I hit a pothole and had to have 2 rims, tires and sensors replaced. As they were backing it out of the shop, they backed into another vehicle. I received a call from Susan in Service, and Berglund took care of the damage, as well as providing me a loaner car. The car came out Great, and everyone was really nice. More
GREAT SERVICE I have always had great service at Berglund. The staff are very knowledgable, professional, and they do great work. The prices are reasonable. The I have always had great service at Berglund. The staff are very knowledgable, professional, and they do great work. The prices are reasonable. The waiting area is clean and comfortable. More
Great, fast service Service was great and they worked me into a busy schedule. Charley Hatcher always does a great job. Also would like to recognize the courtesy Van dri Service was great and they worked me into a busy schedule. Charley Hatcher always does a great job. Also would like to recognize the courtesy Van driver. Did not get his name but he is a good representative for the dealership as he is friendly and courteous. More
Awesome Dealer My third vehicle bought at Berglund Chevrolet Buick which should speak for itself. Very happy customer with overall service. Salesman, Ryan, was sup My third vehicle bought at Berglund Chevrolet Buick which should speak for itself. Very happy customer with overall service. Salesman, Ryan, was super to work with!! More