
Berglund Chevrolet Buick
Roanoke, VA
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517 Reviews of Berglund Chevrolet Buick
Always a pleasure to work with They fixed the issue with my car. Everyone so nice. From the Service Tech to the gentlemen that provided a ride to and from work. They fixed the issue with my car. Everyone so nice. From the Service Tech to the gentlemen that provided a ride to and from work. More
Better than expected and super friendly. Service department was super busy and Charlie told me they were backed up; however, service was completed quickly and efficiently. Charlie took the t Service department was super busy and Charlie told me they were backed up; however, service was completed quickly and efficiently. Charlie took the time to explain my Inspection evaluation. More
Body Works Fept. They did a great job & fixed everything like new. Painting was excellent. Took care of my vehicle & delivered it back to me as promised. Repair tech i They did a great job & fixed everything like new. Painting was excellent. Took care of my vehicle & delivered it back to me as promised. Repair tech is excellent. More
Outstanding service at Berglund Chevrolet! The door and/or fender somehow got out of adjustment on my 2017 Chevrolet Camaro which resulted in the door rubbing up against the fender and rubbing The door and/or fender somehow got out of adjustment on my 2017 Chevrolet Camaro which resulted in the door rubbing up against the fender and rubbing the paint off. So I left it with Berglund for repairs. Marvin Brown oversaw things and this was a great experience from beginning to end. The car was sent to their body shop and those guys did an outstanding job. Everything is lined up perfectly now and they even touched up the paint to make it look brand new. They also didn't charge me a penny and covered everything under warranty even though I read on google that door adjustments aren't normally covered by most manufacturers. Everyone involved were so nice and they kept me informed every day as to the status of the repair. I highly recommend the service department at Berglund Chevrolet! More
Marvin Brown is the Greatest! Whether its an oil change or I need a head light fixed. Mr. Brown has always been quick to get my truck serviced and has always been professional and Whether its an oil change or I need a head light fixed. Mr. Brown has always been quick to get my truck serviced and has always been professional and wonderful to deal with. Marvin is the only Consultant I call and bring my business to. Great Guy! More
Better than expected Took my car in for service two days earlier than my appointment because of expected bad weather and they finished service a day before my appointment. Took my car in for service two days earlier than my appointment because of expected bad weather and they finished service a day before my appointment. Did not expect Berglund to finish earlier than expected. I have always had great service for my two Corvettes and a Silverado. I will continue using Berglund for all my service needs. More
Excellent service, but still nervous. I purchased a 2014 Chevy Cruze from Berglund in 2016, it currently has 44,000 miles on it. The check engine light came on and I immediately took it to I purchased a 2014 Chevy Cruze from Berglund in 2016, it currently has 44,000 miles on it. The check engine light came on and I immediately took it to the Berglund lot / garage where I purchased it. Found that it needed a new water pump, cooling system needed filling, crankshaft front oil seal replacement, intake manifold replacement, and camshaft cover replacement. This seems like a lot for a 2014 model. My warranty luckily covered the repairs, and I found that my warranty expires next week! Yikes, talk about perfect timing. My fingers are crossed that all is good. Service was professional and work was completed in a timely manner, just disappointed to see so much go wrong with a newer model so quickly. More
Great Service David Chewning really cares for the customer He kept in contact with me as to the progress on my 2014 corvette and explained everything to me. Thank David Chewning really cares for the customer He kept in contact with me as to the progress on my 2014 corvette and explained everything to me. Thank you David! More
Absolutely superior customer & automotive service! Quality automotive service with excellent customer service is the hallmark of Berglund Chevrolet Buick Service Department! We trust the advice and ca Quality automotive service with excellent customer service is the hallmark of Berglund Chevrolet Buick Service Department! We trust the advice and care we receive each time we take an automobile in for service. Charles Hatcher has provided such trustworthy advice and care for us for over ten years, which is what inspires us to return to the dealership both to purchase a new automobile as needed and to continue have our automobiles serviced at Berglund Chevrolet Buick Service Department. More
No headlight Matt Kirkpatrick was so easy to work with explained what needed to be done. Was able to get work completed faster than I expected it. The staff was ex Matt Kirkpatrick was so easy to work with explained what needed to be done. Was able to get work completed faster than I expected it. The staff was extremely nice to deal with. I will be bring my other vehicles to this dealership. More