Berglund Chevrolet Buick

Inspection sticker Made a convenient appointment with Charlie Hatcher . They took the car in and I was out within an hour. Very please with Charlie, the person that met Made a convenient appointment with Charlie Hatcher . They took the car in and I was out within an hour. Very please with Charlie, the person that met me at the car and the cashier. More

Confusion from day 1 Dealership doesn't seem to work together with service dept. Still having issues since I bought my vehicle October 2017 with pre paid service. Service Dealership doesn't seem to work together with service dept. Still having issues since I bought my vehicle October 2017 with pre paid service. Service department figured it out after showing them a copy of my agreement. But alot of missing items since the purchase my oil change booklet, we originally had issues where they weren't going to give us the head sets that were supposed to come with the vehicle. More

Silverado service David always makes sure I get superb service. He never tries to sell services I don't need. I asked David to check noise in front end, the service tec David always makes sure I get superb service. He never tries to sell services I don't need. I asked David to check noise in front end, the service tech checked and said no issues, lots of service departments would have tried to sell something I didn't need. More

Rear brake change The fellows at Berglund Chevrolet did a fine job repairing my rear brakes on my 2013 Silverado Z71. Marvin was very professional and kept me posted on The fellows at Berglund Chevrolet did a fine job repairing my rear brakes on my 2013 Silverado Z71. Marvin was very professional and kept me posted on the status of the repairs. Thanks Again Breck W. Richbourg More

Great service and outstanding salesman David Pitts! David Pitts was very attentive to me. He met all my needs in buying a car. Outstanding salesman. Polite, professional, courteous salesman. Great job D David Pitts was very attentive to me. He met all my needs in buying a car. Outstanding salesman. Polite, professional, courteous salesman. Great job David! More

Tire rotation My husband took the vehicle for tire rotation. Although I think that should be included from when I bought the vehicle at Berglund... it was not. Th My husband took the vehicle for tire rotation. Although I think that should be included from when I bought the vehicle at Berglund... it was not. That part bothers me a bit as they said that unless I bought the tires there, rotation isn't covered. Guess what.... I bought the tires that came on the jeep... I'm sure I didn't get them for free. That I feel is a bad customer experience. As far as the actual service went though, my husband says the guy was very professional and helpful. My husband wanted to clean the rims before as the guy was pulling them off and they guy was very nice about allowing him to do that. I do recommend the service center. :-) More

Timing My service appointment was at one o'clock My state inspection was not finished until three o'clock. - Too much time. After that my coolant system was My service appointment was at one o'clock My state inspection was not finished until three o'clock. - Too much time. After that my coolant system was serviced. That took another hour and a half. - Too much time. More

Oil change tire roar at ion Very friendly in getting vehicle setup for service. Work was completed in a timely manner. Would visit this dealer ship again for routine maintenance. Very friendly in getting vehicle setup for service. Work was completed in a timely manner. Would visit this dealer ship again for routine maintenance. Thank you. More