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Basney Honda
Mishawaka, IN
3,259 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 3,259 reviews
October 02, 2026
Before scheduling he agreed to upgrade infotainment software because it constantly failing when phones are connected. At the same time Sensing software update was performed b/c of Honda recall. When I software because it constantly failing when phones are connected. At the same time Sensing software update was performed b/c of Honda recall. When I arrived he said that infotainment software update is chargeable. So he lied to me. More
by LESTERZ0
Verified CustomerEmployees Worked With
Rick
October 02, 2026
Comfortable waiting area. Nice free wash. Sometimes waiting time is a little extensive. Good service Nice free wash. Sometimes waiting time is a little extensive. Good service More
by DJ3BUCK
October 02, 2026
Brought my Honda Pilot in because there was a screw in the tire. Rick was very polite and professional. Arranged to have me picked up and taken home and once repaired arranged to have be picked back up. the tire. Rick was very polite and professional. Arranged to have me picked up and taken home and once repaired arranged to have be picked back up. More
by markgard13
October 02, 2026
Everything was good except for them using an AI system which messed up my estimate. They should use humans not AI. which messed up my estimate. They should use humans not AI. More
by RKG930
September 30, 2026
Always good, informative service reps, my favorite dealership I've been a Basney Honda customer for 26years bought many Honda's from them, service department has always been top notch dealership I've been a Basney Honda customer for 26years bought many Honda's from them, service department has always been top notch More
by jww40
September 30, 2026
Austin in Service was friendly n knowledgeable. We soon got a text message with a breakdown of the recommended services, with itemized charges. Although few dealers have a driver to take customers We soon got a text message with a breakdown of the recommended services, with itemized charges. Although few dealers have a driver to take customers back home or to work while their car is being serviced, Basney offered me an Uber, which they set up. We have never had an issue with Basney and we will continue to use them. More
by bigbangpod1
Employees Worked With
September 29, 2026
The service was completed very quickly. I appreciated that. All that happened during the service was explained very well. I appreciated that. All that happened during the service was explained very well. More
by KENEICHINGER
Employees Worked With
September 28, 2026
Concerning that they make mistakes every time I go. Told that rear brakes have to be changed couple of times, but changed the front brakes. Manager had to get involved. Said I need new timing belt when Told that rear brakes have to be changed couple of times, but changed the front brakes. Manager had to get involved. Said I need new timing belt when they just replaced couple of years ago. I have all the paperwork. Sad. More
by RAMAN.WEB
Employees Worked With
September 28, 2026
Minimal smiles and I had asked for an inspection In addition to the recall work. When I picked up the car I had to ask for the results of the inspection. I don't consider this level of service to be an addition to the recall work. When I picked up the car I had to ask for the results of the inspection. I don't consider this level of service to be anything but fair. I have tried to get service done here before and it always seemed to be the same. So I took my business elsewhere. I will be back for recall work but will consider other options for mechanical work based on what is needed! More
by rbrasmussen1949
