Rick Hoover
Rick Hoover at Basney Honda

Rick Hoover

Service Advisor

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.4
19 Reviews
4.4

19 Reviews

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19 Reviews of Rick Hoover

June 14, 2026

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Employee Rating

when you try to make an appointment and the service writer Austin says we are short handed try Gurley Leep , Discouraging !!! More

by gunitauto
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Austin Aufie

June 11, 2026

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Everyone was polite and the work done well. It was a good experience and I would go back More

by jcclarkeru
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Recommend Dealer
Yes

June 09, 2026

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Appreciate getting service at the express bay whenever it is possible. I was treated respectfully. More

by seschell4184
Service Price Transparency
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Recommend Dealer
Yes

June 08, 2026

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Great service and ready to help personnel. Comfortable facility, clean and with refreshments. Fast and reliable work. More

by EstebanUrq
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Beau Basney

May 31, 2026

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Salesman has helped us on multiple occasions. Bob listens to our needs and provides appropriate solutions. More

by rexsallak
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Bob Briney

May 10, 2026

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Maintenance work repaired an AC issue that another dealer was unable to resolve on the first time. More

by Michael
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Recommend Dealer
Yes

May 03, 2026

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Worst experience ever they just charged me for a diagnosis and didnt get the service More

by cinthia29.h
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Recommend Dealer
No

April 30, 2026

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Communication was good, service was completed in a timely fashion and everyone was helpful and kind. More

by n.vaught01
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Recommend Dealer
Yes

April 27, 2026

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Work with me the whole time. Great on communication. Service adviser was courteous and friendly. More

by bekcool
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alan Royce

April 18, 2026

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Employee Rating

Basney Honda is clean and organized. People are experienced and helpful. Good communication on services needed for my car. More

by DON.SCHOENFELD
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

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