Cynthia Krause
Cynthia Krause at Basney Honda

Cynthia Krause

Service Drive Manager

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.5
87 Reviews
4.5

87 Reviews

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87 Reviews of Cynthia Krause

July 03, 2026

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Employee Rating

Knowledgeable, helpful advisors. Honest assessment of what needs to be done, no pressure to get additional work done. Nice, spacious waiting lounge. More

by demkrandy
Service Time
Recommend Dealer
Yes

June 25, 2026

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Drop my daughter’s car in for oil change Honda 2020 Civic Cindy was our service representative very knowledgeable very understanding what we were trying to accomplish More

by Joe Jakubowski
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Workmanship
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Service Communication
Recommend Dealer
Yes

June 18, 2026

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They have been very easy to deal with, helpful, and wanting the car shopping to be a positive experience for you More

by robertmazurek600
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie, Beau Basney

June 07, 2026

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This most recent visit made up for the last visit that was the definition for stupidity (I looked it up in the dictionary.) More

by Jay
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Workmanship
Service Time
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Recommend Dealer
Yes

June 03, 2026

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I appreciate Allen stepping in to repair my car that l was complaining since last December. More

by alhairston63
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Recommend Dealer
Yes

Other Employees Tagged: Alan Royce, Austin Aufie

June 01, 2026

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Employee Rating

Very thorough in explanation of what diagnostic tests were ran and what else was going to be looked at to fix the issue I was having More

by beccakay17
Recommend Dealer
Yes

May 12, 2026

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Employee Rating

Prices are high. Thought about going to other, non car dealership service center but I am so loyal to Honda. More

by CACNORRIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

May 11, 2026

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Excellent service, never feel I'm being upsold. Very professional and friendly, trustable and reliable. More

by mmajor2
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Curt Seufert

May 07, 2026

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Employee Rating

Comfortable waiting room but took awe fully long yesterday for the oil change to complete. More

by KAREEM3
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Workmanship
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Recommend Dealer
Yes

May 01, 2026

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The services on my car were completed very promptly and the employees gave great customer service! More

by jessicaduvall80
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Curt Seufert

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