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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
491 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 491 reviews
July 26, 2025
Canon Hughes and the service department at Banister have been very diligent in servicing my Ram truck. Good folks to do business with. been very diligent in servicing my Ram truck. Good folks to do business with. More
by GV32296
Verified Customer
July 21, 2025
The service department doesn't complete work as promised and to date hasn't done it right. My truck has been in the shop for 3 weeks to repair a coolant leak, twice stated that they were done and had to be and to date hasn't done it right. My truck has been in the shop for 3 weeks to repair a coolant leak, twice stated that they were done and had to be returned to fix more leaks. More
by wldunbar5
Employees Worked With
July 17, 2025
Great service. Everyone was polite and kept me informed as service progressed. Very courteous staff. Everyone was polite and kept me informed as service progressed. Very courteous staff. More
by dwhicks297
July 11, 2025
Banister Chrysler Dodge Jeep RAM is my Go To dealership. I love my new Jeep and I have a great relationship with the entire staff. They have consistently taken care of any concerns, recalls and system upd I love my new Jeep and I have a great relationship with the entire staff. They have consistently taken care of any concerns, recalls and system updates that were required. I would highly recommend Banister Chrysler Dodge Jeep RAM!! You will be completely satisfied with your experience. More
by Angiefree06
Employees Worked With
July 10, 2025
Went in to purchase the oil change bundle but the wanted double from last year. Then needed some work done and they wanted nearly double the average cost. Too expensive double from last year. Then needed some work done and they wanted nearly double the average cost. Too expensive More
by wrightlife11
Employees Worked With
July 04, 2025
The young lady at your 1st desk was cordial, helpful and kind. She greeted me with a smile and made me feel welcomed. I’ll be back only if she takes care of me. kind. She greeted me with a smile and made me feel welcomed. I’ll be back only if she takes care of me. More
by Carlos Pardo
Employees Worked With
July 03, 2025
The sales person was really helpful and patient. They allowed me to test drive the vehicle as well as informing me about deals. They allowed me to test drive the vehicle as well as informing me about deals. More
by debbietann724
Employees Worked With
July 02, 2025
Left stuff all over my wheel and shifter knob leaving it sticky. Car now has a tick and a rattle sticky. Car now has a tick and a rattle More
by cbirdsong47
June 26, 2025
They were able to fit us in for the repair, and got a new tire overnight. Good job! tire overnight. Good job! More
by JESCHEETT
June 25, 2025
Lindsey definitely deserves a raise she took care of everything. Would come back just for her!! everything. Would come back just for her!! More
by carlostjr7
Employees Worked With
