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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
413 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 413 reviews
July 08, 2026
It was good. Got an oil change for my car but the only problem I had was that they didn't put a sticker on the window to indicate when I needed to get another oil Got an oil change for my car but the only problem I had was that they didn't put a sticker on the window to indicate when I needed to get another oil change. More
by Jaydot757
Verified Customer
July 07, 2026
The staff at Banister is wonderful, especially Ashley, Lindsey and Canon. My PT Cruiser is 18 years old so each of these staff members have helped me at one time or another. Ashley values all customers. S Lindsey and Canon. My PT Cruiser is 18 years old so each of these staff members have helped me at one time or another. Ashley values all customers. She is caring and her great attitude makes long waits ( when necessary) less stressful. Ashley is a gem. More
by harrilex
July 07, 2026
Very helpful and accommodating. Very smooth operation and the Banister team got me out very quickly. Much appreciated. Very smooth operation and the Banister team got me out very quickly. Much appreciated. More
by bobp5858
July 06, 2026
They had Good communication, fast, reliable service trustworthy answer any questions I had and fair prices. trustworthy answer any questions I had and fair prices. More
by Mrgarysteele
July 06, 2026
Not customer friendly. Oil change with dirty. Oil. Oil level was low. Not be back Oil change with dirty. Oil. Oil level was low. Not be back More
by pipewrnch
Employees Worked With
July 06, 2026
Ashley was great. She signed me in for the service and was very polite. She accepted my car early and I gave her a time that I would could pick it up. She made sure th She signed me in for the service and was very polite. She accepted my car early and I gave her a time that I would could pick it up. She made sure that my car was ready when I got there. More
by teej1s72
July 04, 2026
Computers had issues however I was informed as soon as I arrived. Very pleasant environment. Took a lil longer than expected but wasn't a problem for me. I told them upon arrival about another appointment I arrived. Very pleasant environment. Took a lil longer than expected but wasn't a problem for me. I told them upon arrival about another appointment I needed to get to and they had me ready and on time. More
by reb.mosely17
July 03, 2026
Nice ,Respectful, Certious, Efficient. As Bussey as they were on a day of over 10 to 12 people ahead of me , they still got me in and well above record time ! 🤲☦️🙏🌟🇺🇸 . Did this in H As Bussey as they were on a day of over 10 to 12 people ahead of me , they still got me in and well above record time ! 🤲☦️🙏🌟🇺🇸 . Did this in Honor of America History of 250 years. The staff was wide open and hustling. Thanks to the staff and my awesome service advisor ! Much respect ☦️ More
by schedule
Employees Worked With
July 03, 2026
Nice. Good work. Timely communication Ashley was very helpful. Did a great job getting my car in and out. Good work. Timely communication Ashley was very helpful. Did a great job getting my car in and out. More
by normafarr81
July 03, 2026
Awesome experience. I always have my car serviced here They're staff is very caring . Excellent work I always have my car serviced here They're staff is very caring . Excellent work More
by donnay42.dh
