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Banister Chrysler Dodge Jeep Ram of Hampton

Hampton, VA

4.4
86 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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4116 W Mercury Blvd

Hampton, VA

23666

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Showing 86 reviews

May 20, 2024

great experience and will get the job done very satisfied will continue to shop and do business More

by jaymcmoney365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

ABSOLUTELY HORRIBLE AND UNTRUSTWORTHY! ! I have been here twice. The first time, I spent $1200 on recommended service. They didnt evaluate the warning lights that were displayed, causing me More

by TheLegend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley House
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lonie Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback, We are saddened that you may have not receive a good customer experience. We would like to know if we can speak to you directly about your experience? At your earliest convenience, please reach out to our management at 7579649287. Thank You

May 20, 2024

I was happy with the experience. They kept me informed with everything that was happening. A part had to be ordered but the car was available the next day. More

by TAHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

The service I received was very good. I would recommend your dealership to my friends and family More

by badddmannn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

It was a good visit this time. Nothing went wrong the people were super nice. More

by amgillispie73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Elliott
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

My service writer Lindsay worked hard with Chrysler to get my work covered by my warranty. See was a great help. More

by WILLIAMSON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
May 14, 2024

Service writer Cannon is excellent as is the entire service department. Will definitely return for future work. More

by SADAMS4002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon
May 14, 2024

Failed inspection on my windshield wipers even though they are fairly new. I went back home to wash my car and took it back and they passed. What a joke. Also had to reschedule a recall 3 times because t More

by M
Recommend Dealer
No
Employees Worked With
Dont remember
May 13, 2024

Well had to bring vehicle back for same problem cause it was not fixed properly More

by BILLK40JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyndsay Givens
May 13, 2024

The team got me in quickly, found the problem and got it fixed right away More

by JADUNN8041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cano Hughes
1
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