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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
283 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 283 reviews
November 19, 2025
Used to rate 5 stars, but the latest time in, the courtesy shuttle would only transport 10 miles max, so I had to have a friend pick me up from Walmart to transport me the rest of the way home. Prio courtesy shuttle would only transport 10 miles max, so I had to have a friend pick me up from Walmart to transport me the rest of the way home. Prior to that visit I always received a courtesy ride all the way home. More
by eyankees99
Verified CustomerEmployees Worked With
November 14, 2025
VERY BAD DEALERSHIP AND POOR SERVICE DEPT. THEY SOLD ME A CAR THAT I CANT DRIVE BECAUSE OF BAD ENGINE PARTS. THEY SOLD ME A CAR THAT I CANT DRIVE BECAUSE OF BAD ENGINE PARTS. More
by kevinsummers197
Employees Worked With
Other Employees :
DANIEL BANISTER JR.
November 08, 2025
They did a great job and they answered every question that I needed even when I was unsure they explained things to me and I felt a lot better about it. that I needed even when I was unsure they explained things to me and I felt a lot better about it. More
by instanton.animation
Employees Worked With
Cristina
November 07, 2025
They provide Great service every time I visit them. They corrected their mistake without me having to say anything They corrected their mistake without me having to say anything More
by Rhyann
Employees Worked With
November 06, 2025
Sade and James were amazing! They got me a perfect car for a reasonable price! Thank you guys! They got me a perfect car for a reasonable price! Thank you guys! More
by beautyandthebucs
November 03, 2025
Quick, accurate and easy They got me and out without pressuring me and answered all my questions pressuring me and answered all my questions More
by d.michelle03
October 30, 2025
Everyone was very nice and service was very prompt! I will continue to have my serviced at Banister! I will continue to have my serviced at Banister! More
by Bobbe Gray
October 28, 2025
Typical dealership experience. The agreement made with the salesperson was different from attempted final contract price. Was complimented on my high credit score by several emplo The agreement made with the salesperson was different from attempted final contract price. Was complimented on my high credit score by several employees and was rewarded with an initial interest rate over 10%. Would have used the dealers financing opportunities had the contract price been what was agreed to and had the interest rate been competitive. Again, what I typically expect from a dealership trying to maximize their profit. More
by jmkuster
October 19, 2025
I purchased my 2023 Dodge charger GT from this dealership was Winner's Circle. I still take it there for oil changes. I like Banister Dodge. They are fast and friendly. was Winner's Circle. I still take it there for oil changes. I like Banister Dodge. They are fast and friendly. More
by donnay42.dh
October 19, 2025
professional Courtesy very informative work was completed in a timely manner. Becca was very nice and courteous wonderful excellent customer service completed in a timely manner. Becca was very nice and courteous wonderful excellent customer service More
by debtaylor0623
Employees Worked With
