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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
288 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 288 reviews
Verified Customer
December 11, 2025
Service was excellent and very quick. Will let all my family and friends know about your service today. Will let all my family and friends know about your service today. More
by wilcoxleatrice
Employees Worked With
November 29, 2025
I love the service department. Fast, and friendly service with a smile every time I come to get our vehicles worked on, or inspected. Fast, and friendly service with a smile every time I come to get our vehicles worked on, or inspected. More
by duckybullock10
November 26, 2025
Excellent. I would tell Cheryl Johnson, Lindsay Givens and Mr Banister the best. ?? I didn't get ripped off. That means a lot to me(being a woman). I would tell Cheryl Johnson, Lindsay Givens and Mr Banister the best. ?? I didn't get ripped off. That means a lot to me(being a woman). More
by SHERRIJ771
November 25, 2025
I was able to a schedule my appointment for safety recall repair in advance that fit my schedule. After dropping off my Jeep, the service team discovered that the repair required an additional part that they repair in advance that fit my schedule. After dropping off my Jeep, the service team discovered that the repair required an additional part that they needed to order. This caused a delay of an extra three days. After the recall service repair was completed, my Jeep was back to 100%. I just wish there was a way that the service team could check beforehand which parts were needed to repair and replace to complete the service and confirm that those parts were in their inventory-- or order them to arrive prior to my service appointment and prevent delays. Regardless, I was still pleased with service rep Becca and the final quality of the repair services completed. Just not pleased with the extra time it took. More
by buckrogers_md
Employees Worked With
Becca
November 19, 2025
Used to rate 5 stars, but the latest time in, the courtesy shuttle would only transport 10 miles max, so I had to have a friend pick me up from Walmart to transport me the rest of the way home. Prio courtesy shuttle would only transport 10 miles max, so I had to have a friend pick me up from Walmart to transport me the rest of the way home. Prior to that visit I always received a courtesy ride all the way home. More
by eyankees99
Employees Worked With
November 14, 2025
VERY BAD DEALERSHIP AND POOR SERVICE DEPT. THEY SOLD ME A CAR THAT I CANT DRIVE BECAUSE OF BAD ENGINE PARTS. THEY SOLD ME A CAR THAT I CANT DRIVE BECAUSE OF BAD ENGINE PARTS. More
by kevinsummers197
Employees Worked With
Other Employees :
DANIEL BANISTER JR.
November 08, 2025
They did a great job and they answered every question that I needed even when I was unsure they explained things to me and I felt a lot better about it. that I needed even when I was unsure they explained things to me and I felt a lot better about it. More
by instanton.animation
Employees Worked With
Cristina
November 07, 2025
They provide Great service every time I visit them. They corrected their mistake without me having to say anything They corrected their mistake without me having to say anything More
by Rhyann
Employees Worked With
November 06, 2025
Sade and James were amazing! They got me a perfect car for a reasonable price! Thank you guys! They got me a perfect car for a reasonable price! Thank you guys! More
by beautyandthebucs
