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Baierl Toyota

Mars, PA

3.4
857 Reviews

19045 Perry Highway

Mars, PA

16046

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857 Reviews of Baierl Toyota

June 20, 2014

Super Service! Patrick was instrumental in getting us the best car for the best price. His efficient work provided an flawless buying experience. I would recommend More

by mmroach31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jun 23, 2014 -

Baierl Toyota responded

Thank you for taking the time to write this review. It is great that Patrick was able to provide exceptional customer service during your visit with us. Please be sure to call with any questions and thank you for your recommendation. Best, Stephanie DiCarlo General Sales Manager

June 19, 2014

Patrick Evans Patrick was very friendly and answered all my questions. I would definitely recommend him to my friends. They had trouble locating the car that I want More

by gin909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jun 23, 2014 -

Baierl Toyota responded

Congratulations on your purchase! At Baierl Toyota, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Patrick was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best, Stephanie DiCarlo General Sales Manager

June 03, 2014

Pleasant Experience Patrick Evans made my shopping for a car a very pleasant experience. Patrick is a likeable, energetic sales representative who also seemed to be well More

by kathmilan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jun 04, 2014 -

Baierl Toyota responded

Kath, thank you for taking the time to give us feedback on your latest purchasing experience at Baierl Toyota. We're glad to hear that Patrick was able to give you an overall positive experience. He is a great asset and we appreciate all he does. Thank you for your continued business and enjoy your new purchase! Best, Stephanie DiCarlo General Sales Manager

June 02, 2014

Great Service! Patrick Evans was our Sales Consultant. He was such a nice person to deal with! So funny, polite, just a joy to talk to. I did not have much time t More

by Clauswan14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jun 03, 2014 -

Baierl Toyota responded

Congratulations on your purchase! I am happy to hear you are enjoying your purchase. At Baierl Toyota, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Patrick was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best, Stephanie DiCarlo General Sales Manager

June 02, 2014

Bad Experience Came to this dealership to look at a used vehicle; the test drive went fine, but once we began talking numbers things went south. We were offered an i More

by Nanu17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Davin
Jun 03, 2014 -

Baierl Toyota responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and I'd like to extend my sincerest apologies that you left our dealership with disapproval overshadowing your experience. I would really appreciate the chance to speak with you regarding this matter so we might work towards a resolution and I can apologize again. Please contact me at your earliest convenience. Best, Stephanie DiCarlo General Sales Manager

May 27, 2014

Great Experience I would recommend this dealership to anyone! I had a wonderful experience, and even though I live in the South Hills and it was a further drive, I had More

by peanut29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
May 28, 2014 -

Baierl Toyota responded

What an enjoyable review to read! It is reassuring to know that Patrick provided you with a hassle-free and welcoming shopping experience. Baierl Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best, Stephanie DiCarlo General Sales Manager

May 23, 2014

Dealership skeptic, but had great experience So, perhaps as do others, I dread needing to buy a new car, for all the usual reasons: I don't like to waste hours haggling at a dealership, feeling p More

by asword
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
May 28, 2014 -

Baierl Toyota responded

It was a pleasure to read about your car buying experience with Baierl Toyota. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Patrick was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best, Stephanie DiCarlo General Sales Manager

May 17, 2014

Great service at Baierl Toyota We purchased a new Toyota Sienna. We were there with three little boys. Justin Bailey and all of the staff were so patient, helpful, and super profess More

by ChrisBrenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bailey
May 19, 2014 -

Baierl Toyota responded

Chris, thank you for your kind words and for taking the time to inform us of your ongoing positive experiences. We are sincerely pleased to know that Justin and our team’s efforts have made the difference in your car buying experiences, and they are a valuable team member, indeed. Your testimonial gives us the knowledge that we are making positive impacts and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Best, Stephanie DiCarlo General Sales Manager

May 08, 2014

First Hybrid I came to the dealership to buy a prius, I was not looking for a lot of bells and whistles. Patrick gave me a great deal for my trade with no pressure More

by johnZiegler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
May 09, 2014 -

Baierl Toyota responded

Congratulations on your new Prius! Thank you for taking the time to write about your experience.  It is magnificent to know that Patrick and our staff were able to provide you with the pressure-free and knowledgeable service that Baierl Toyota is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Best, Stephanie DiCarlo General Sales Manager

May 04, 2014

Finally a good experience! Luckily I decided to try another Toyota dealership after a horrible experience at the Moon Twp. Toyota dealership. Baierl and especially sales rep Pat More

by jfsan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
May 05, 2014 -

Baierl Toyota responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Hope that we have earned your repeat business by working hard to get you the best price possible. I am very glad that Patrick was able to provide you a great assistance. He is an asset to our team and he will be happy to know your feedback. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. We are looking forward on your next visit. Best, Stephanie DiCarlo General Sales Manager

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