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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

May 17, 2019

Great experience as usual. Pleasant, timely, smooth experience. I always wait, and, as always, it is flawless. Laura was pleasant, efficient and is always a welcoming face that More

by Eileen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano
May 19, 2019 -

Baierl Toyota responded

Eileen, thank you for the feedback! We are happy to hear about your positive experience at Baierl Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, Baierl Toyota Team (724) 741-1152

May 12, 2019

Baierl Subaru lost me as a customer I had an appt with Baierl Subaru to have rotors & pads put on my Forester. April 17th Adam schedule the repair. He told me to come in the day before a More

by Refugee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chic the shuttle driver, a great guy, Laura Celentano
May 12, 2019 -

Baierl Toyota responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Baierl Toyota Team (724) 741-1152

May 11, 2019

Elusive Model, No Problem! This was my 1st time buying a car at Baierl Toyota. I was pleasantly surprised at the accommodating service without feeling pressured. Dave was able t More

by Happy Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor helped me with the documentation and finalized the deal., David Kauffman
May 12, 2019 -

Baierl Toyota responded

Thank you for your review and business as a customer. At Baierl Toyota, it is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Michael Hull, General Manager, michaelhull@baierl.com

May 10, 2019

nice job Performed all promised work and two extra requests I made. Rep could have been more pro-active about letting me know when vehicle would be ready. More

by bmdg56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano
May 12, 2019 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Baierl Toyota Team (724) 741-1152

May 09, 2019

My first brand new car!!!! I knew I wanted to look into a CHR but it wasn't easy finding what I really wanted. I arrived at Baierl Toyota and Eric was an awesome salesman from More

by Serenity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic (sp?) In finance!, Eric Golembiesky
May 12, 2019 -

Baierl Toyota responded

Thank you for taking the time to share with us, Serenity! The goal of the Baierl Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Michael Hull, General Manager, michaelhull@baierl.com

May 03, 2019

Great Experience Gene was fantastic to work with. The dealership didn't have the car we wanted in AWD, but Gene was able to get us exactly what we were looking for and More

by nicole683
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Hlister
May 05, 2019 -

Baierl Toyota responded

Reviews like yours are truly a breath of fresh air! Gene is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Thank you for choosing Baierl Toyota! Best regards, Michael Hull, General Manager, michaelhull@baierl.com

May 03, 2019

Fast and accommodating Everything went smooth with my inspection. As I sat in the waiting room , all the service advisors (‘sellers’) were pushing wiper blades, engine air f More

by ct ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin pusateri
May 05, 2019 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best regards, Baierl Toyota Team (724) 741-1152

April 30, 2019

On schedule, quick service, friendly agents Easy to schedule the required maintenance appointment, added on state inspection with no problems, customer agents very friendly, fast service (less t More

by cory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know their names
May 01, 2019 -

Baierl Toyota responded

Hello Cory and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see Baierl Toyota again! Baierl Toyota Team (724) 741-1152

April 29, 2019

Purchase a new car Friendly , well stocked, convenient location, no pressure salesmen. David Kauffman was eager to help us find a car that we wanted and a price we wante More

by Tiredofthis
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Apr 30, 2019 -

Baierl Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that David was able to provide an efficient and overall positive experience. We appreciate you for choosing Baierl Toyota for your automotive needs! Michael Hull, General Manager, michaelhull@baierl.com

April 28, 2019

Great service Baierl service department has provided excellent service the 2 visits that we have made there. Both times were for recall services . One on our new Tu More

by bgdv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman, Sharon McRickard
Apr 30, 2019 -

Baierl Toyota responded

Thank you for your wonderful feedback. At Baierl Toyota, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Baierl Toyota Team (724) 741-1152

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