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Baierl Toyota

Mars, PA

3.8
848 Reviews

19045 Perry Highway

Mars, PA

16046

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848 Reviews of Baierl Toyota

April 20, 2019

Glad to work with a younger generation of professionals I was happy to work with the younger generation on completing the sale of my new truck, I’ve been looking at Toyotas for sometime now and I am pleased More

by Jonnyk09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Adam Kukic
Apr 21, 2019 -

Baierl Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Baierl Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, Michael Hull, General Manager, michaelhull@baierl.com

April 17, 2019

Great looking car and a happy wife Very willing to work with customers; not hide anything. The financial guy was icing on the cake to our excellent experience. I had a super fussy 2 yea More

by Mlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic, David Kauffman
Apr 18, 2019 -

Baierl Toyota responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop by Baierl Toyota should you have any questions. Michael Hull, General Manager, michaelhull@baierl.com

April 16, 2019

Great customer service Bairel Toyota offers excellent customer service and prompt and reliable solution for our cars service and maintenance. Our service consultant is alway More

by Robert1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano
Apr 18, 2019 -

Baierl Toyota responded

Robert, we are truly grateful for this awesome review! We are thrilled that our team down at Baierl Toyota was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Michael Hull, General Manager, michaelhull@baierl.com

April 13, 2019

got it right After a small snafu, the service manager took care of me quickly and professionally. I like this dealership because the folks who work in the service More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ball, Shawn, Laura Celentano, Sharon McRickard, Lee Welch
Apr 14, 2019 -

Baierl Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with Baierl Toyota was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Baierl Toyota Team (724) 741-1152

April 12, 2019

Fast and friendly Fast friendly enjoyed my ride home. Every one taken their time to make sure I understood everything that was happening . Can’t wait until they insta More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew schnele, Laura Celentano, Bryan Ferguson, Sharon McRickard, Tom Claus, Andre Gooden, Lisa Fowkes, Douglas Barnes, Darshele Johnson, Albert Kallon, Lee Welch
Apr 14, 2019 -

Baierl Toyota responded

Dave, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Michael Hull, General Manager, michaelhull@baierl.com

April 12, 2019

Outstanding Excellent customer service with the best salesman (David Kaufman) we have ever dealt with. Nice showroom, very clean and comfortable with many many ve More

by ChrisBiega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Apr 14, 2019 -

Baierl Toyota responded

Thanks for this awesome review, Chris! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit here at Baierl Toyota. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Michael Hull, General Manager, michaelhull@baierl.com

April 10, 2019

Efficient & friendly service. I always have a good experience at Baierl Toyota, they work efficiently and let me know of any problems I'm not aware of. Erin was professional & frie More

by Ed53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri
Apr 11, 2019 -

Baierl Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Erin and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Baierl Toyota Team (724) 741-1152

April 10, 2019

Outstanding experience Baierl Toyota is the only place i would go for a Toyota. More than an hour away from my home and many dealerships closer but they consistently have th More

by John26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben in finance, Clifford Matthews
Apr 11, 2019 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Michael Hull, General Manager, michaelhull@baierl.com

April 09, 2019

Service Dept. 5 stars - Sales Dept. 2 Stars Over the last several years I have tried to buy (4) cars from the Cranberry Toyota location, only once was I successful. Seeing that this location is More

by mac31
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the young ladies name. Center desk on the right going down by the garage window area.
Apr 09, 2019 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Baierl Toyota Team (724) 741-1152

April 06, 2019

very satisfied customer Dan Nalley was the best car sales person I have ever met. He went above a beyond in every way possible. He was the reason I returned for another RAV4. More

by RAVcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenen Martonik, car sales and Dan Nalley, new car sales manager
Apr 07, 2019 -

Baierl Toyota responded

Thank you for writing this fantastic review and giving Baierl Toyota such an excellent star rating! It's great to hear that Dan was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Michael Hull, General Manager, michaelhull@baierl.com

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