Baierl Toyota

Great people to work with. Fair price no pressure If you are in the market for a new or used vehicle. See Dave Kaufman. He really goes out of his way to meet your needs. If you are in the market for a new or used vehicle. See Dave Kaufman. He really goes out of his way to meet your needs. More

Rva4 hybrid purchase Brett Tom and Ben did everything they could to make my purchase go smoothly. In any kind of transaction there may be hiccups but they handled the pro Brett Tom and Ben did everything they could to make my purchase go smoothly. In any kind of transaction there may be hiccups but they handled the process professionally. More

Exceptional Service Through my own stupidity, I let my state inspection expire. I noticed it and was in the area of Cranberry so I stopped at the dealership and sought ou Through my own stupidity, I let my state inspection expire. I noticed it and was in the area of Cranberry so I stopped at the dealership and sought out the assistance of my salesman - Cliff Mathews. I explained the situation to him and he immediately conferred with the service manager and they were able to remedy the situation and get me back on the road in a very short time. This exceptional type of service is why I will continue to purchase vehicles from Baierl Toyota. Thank You.! More

Inspection Appointment Excellent and prompt service from check in to check out. John Ball is a great service technician and always takes excellent care of my car. Excellent and prompt service from check in to check out. John Ball is a great service technician and always takes excellent care of my car. More

First Time for Service Fast and friendly attention upon entering service desk. Was told approximate time of wait. Clean waiting area with TV, vending machines, snack bar, Fast and friendly attention upon entering service desk. Was told approximate time of wait. Clean waiting area with TV, vending machines, snack bar, and rest room facility. Thorough review of completed work and costs. Very impressive! More

Excellent salesman good guy The salesman was very professional never felt pressured truly believe that he did a great job always trusted what he said also was very helpful in hel The salesman was very professional never felt pressured truly believe that he did a great job always trusted what he said also was very helpful in helping me understand the functions and features of the car.Would refer him to a family member. More

Went above and Beyond Eric was great to work with and came through on his promises. He was able to get the exact Tundra I was looking for in very short notice and did it w Eric was great to work with and came through on his promises. He was able to get the exact Tundra I was looking for in very short notice and did it with a smile! More

Quick and painless I was in and out within 30 minutes. They took me on time. They summarized what was completed and provided written documentation for what needed to b I was in and out within 30 minutes. They took me on time. They summarized what was completed and provided written documentation for what needed to be completed the next time More

Incompetent Service Department I took my truck in for the 10,000 mile service and tire rotation. I asked the tech if he could grease the prop shaft. He looked at me blankly and afte I took my truck in for the 10,000 mile service and tire rotation. I asked the tech if he could grease the prop shaft. He looked at me blankly and after I showed him where the two zerk fittings are, he said “we never touch those”. Guess what: the maintenance schedule says to grease them every 5,000 miles if you drive on dirt roads ( I do) or every 15,000 miles. I shrugged... oh well, I can do it myself. When the truck came back out, I quickly checked the tires... I always mark them RF, LF, RR, LR to ensure that they were rotated correctly. Guess what: the tires hadn’t moved! They didn’t rotate them... The service manager was apologetic, but I have to be honest: if you take your vehicle to Baierl Service, there is NO guarantee that the techs do ALL of the tasks on the maintenance checklist. There’s no guarantee they will even rotate the tires. There’s no guarantee that they even know what a grease fitting is. I’ll use an independent garage or do my own maintenance from now on. More

30,000 miles check up Customer service is top notch. Took advantage of the courtesy shuttle as well. The department was clean and comfortable. Lee took time with me to answ Customer service is top notch. Took advantage of the courtesy shuttle as well. The department was clean and comfortable. Lee took time with me to answer all my questions and made some suggestions for additional products available. More