Baierl Toyota

Car Inspection Toyota has a great team. Everyone was prepared to meet the guidelines for a safe appointment in the midst of the Coronavirus. From the moment I arrive Toyota has a great team. Everyone was prepared to meet the guidelines for a safe appointment in the midst of the Coronavirus. From the moment I arrived, the person greeting me at my car, my Service Rep, Erin Pusateri and my Service Mechanic, John Ball were all outstanding, The wait time was very reasonable and I always appreciate their attention to detail. More

Work was started right on time and was done at the time they anticipated. Everything was well explained and the requesed service was done. Comfortable waiting time and social distancing was observed. they anticipated. Everything was well explained and the requesed service was done. Comfortable waiting time and social distancing was observed. More

Service advisor, Lonnie Samba Give Lonnie 5 stars! Lonnie was very comfortable to work with. He was eager to answer questions and explain things after the work was completed. I Give Lonnie 5 stars! Lonnie was very comfortable to work with. He was eager to answer questions and explain things after the work was completed. I enjoyed working with him on this service appt. More

1st time service on my 2020 tundra, fast check in, courteous service member who listened to my specific requests, work completed much faster than expected! courteous service member who listened to my specific requests, work completed much faster than expected! More

Great service and honesty Honest opinion and information about what car needed to pass inspection. Friendly, caring staff. Have worked with other Toyota Dealerships that were u Honest opinion and information about what car needed to pass inspection. Friendly, caring staff. Have worked with other Toyota Dealerships that were untrustworthy and I felt taken advantage of. Your staff was the complete opposite and restored by faith Toyota More

Baierl's one of the best As opposed to other dealerships I've dealt with (who shall go nameless here) what I find that gives me great comfort with Baierl is the impression tha As opposed to other dealerships I've dealt with (who shall go nameless here) what I find that gives me great comfort with Baierl is the impression that I won't be told that I need service that isn't necessary. I have a Prius Prime, which doesn't require a lot of attention, so the idea that my maintenance costs are low makes having Baierl service a wise move. More

Great customer service! During the current COVID-19 crisis, it has been extremely difficult to try to lease a new car. Even when the state opened up online sales, I still fo During the current COVID-19 crisis, it has been extremely difficult to try to lease a new car. Even when the state opened up online sales, I still found most dealerships to be poor in follow-up, non-responsive, or seemingly unmotivated. This is where Jay and the team at Baierl Toyota really stood out above the rest. The process to lease a new vehicle could not have been simpler and more customer friendly. I appreciate Jay, Dan, and the entire sales team's professionalism through this process, and more than that am thankful that they have went above and beyond to make a customer feel valued. I'll be very comfortable returning for the next lease or purchase. Thanks again! Dave More

Quick Service Everything was done quickly and easily. Drop off process went smoothly and they got my car in way before my actual appointment time. Great Experienc Everything was done quickly and easily. Drop off process went smoothly and they got my car in way before my actual appointment time. Great Experience! More

Lower Tire Warning Light I 1st took my car to NTB in Cranberry because of the low tire warning light being on and my husband said the front passenger tire seemed to be "leakin I 1st took my car to NTB in Cranberry because of the low tire warning light being on and my husband said the front passenger tire seemed to be "leaking". NTB said there was a crack in the bead and patched it. However, the warning light was still on, and they told my husband "oh that's a Toyota thing and it will eventually go out once you start driving it." When my husband brought my Highlander home and told me that, I called the Toyota Dealership in Cranberry Twp. explained all this to them. They told me to bring the car right in. So my husband took the car there, it was checked out immediately and the problem was the spare tire only had 8lbs of air in it. The technician also checked all tires and the one NTB had patched. Not only did we get immediate and superior service we are not charged a dime. I could kick myself for not thinking to take my car to Toyota in the first place (where I actually had purchased the car). But I figured, "oh it's just a tire", I take it to a "Tire Shop". Trust me I will not make that mistake again! Thank you Toyota and especially the Technician who worked on my Highlander! More

Summer tires are on! Had my summer tires put on my car and it was done within an hour. This included the multi list of looking at other things on my car. I really like t Had my summer tires put on my car and it was done within an hour. This included the multi list of looking at other things on my car. I really like this dealership! More