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Baierl Toyota

Mars, PA

3.7
849 Reviews

19045 Perry Highway

Mars, PA

16046

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849 Reviews of Baierl Toyota

April 29, 2020

Quick Service Everything was done quickly and easily. Drop off process went smoothly and they got my car in way before my actual appointment time. Great Experienc More

by mmpmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Apr 30, 2020 -

Baierl Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Baierl Toyota Team (724) 741-1152

April 23, 2020

Lower Tire Warning Light I 1st took my car to NTB in Cranberry because of the low tire warning light being on and my husband said the front passenger tire seemed to be "leakin More

by tstroupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
185000 David Bauman
Apr 24, 2020 -

Baierl Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Baierl Toyota Team (724) 741-1152

April 18, 2020

Summer tires are on! Had my summer tires put on my car and it was done within an hour. This included the multi list of looking at other things on my car. I really like t More

by glor46er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Douglas Barnes
Apr 20, 2020 -

Baierl Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Michael Hull, General Manager - 501.779.4519

April 17, 2020

Lexus 330 PA state inspection. I was impressed with the cleanliness in the Customer Service Area. The counter and especially the payment card keypad were sprayed with cleaner befor More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Samba, Erin Pusatieri (sic)
Apr 20, 2020 -

Baierl Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Michael Hull, General Manager - 501.779.4519

April 17, 2020

Car Service GM was really friendly and supportive. answered all my questions for service and told me he would engage in future car purchase, which I felt really More

by glong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pavlik, Douglas Barnes
Apr 20, 2020 -

Baierl Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Michael Hull, General Manager - 501.779.4519

April 15, 2020

I am very pleased with my experience in the service department. The service department is organized and had my car inspected efficiently. I was contacted with the status of tires and brakes and given More

by J512
Recommend Dealer
Yes
Employees Worked With
Mr Samba
Apr 20, 2020 -

Baierl Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Michael Hull, General Manager - 501.779.4519

April 13, 2020

Service and Inspection at No Cost. Took the Venza in for a faulty check engine light, from a repair that was conducted in Tampa, FL. The tech there is not put a Vaccumm hose back on ti More

by sparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin in Service!!, Bryan Ferguson
Apr 14, 2020 -

Baierl Toyota responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Baierl Toyota Team (724) 741-1152

April 12, 2020

Service! Erin is always so helpful and pleasant. I really appreciate that they are so close to where I live. I was very pleased in how they serviced my suv. More

by carolc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
Apr 20, 2020 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Michael Hull, General Manager - 501.779.4519

April 12, 2020

Efficient, knowledgeable service on a Saturday. I called for service on Saturday morning for a check engine light problemt. Got a same day appt. for that afternoon. They checked it out, told me the More

by AHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan set up the appt, David Bauman was the service advisor the I dealt with., Bryan Ferguson
Apr 20, 2020 -

Baierl Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Michael Hull, General Manager - 501.779.4519

April 07, 2020

This dealership sucks. The management team doesn't know what they are doing. The cars are garbage and they do illegal things. They deserve to be shut down. They treat customers like crap. I can only imagin More

by Mm67
Recommend Dealer
No
Employees Worked With
Brad Pavlik, Michael Hull
Apr 08, 2020 -

Baierl Toyota responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Baierl Toyota. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Michael Hull, General Manager, michaelhull@baierl.com - 501.779.4519

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