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Baierl Toyota

Mars, PA

3.5
856 Reviews

19045 Perry Highway

Mars, PA

16046

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856 Reviews of Baierl Toyota

April 17, 2020

Lexus 330 PA state inspection. I was impressed with the cleanliness in the Customer Service Area. The counter and especially the payment card keypad were sprayed with cleaner befor More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Samba, Erin Pusatieri (sic)
Apr 20, 2020 -

Baierl Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Michael Hull, General Manager - 501.779.4519

April 17, 2020

Car Service GM was really friendly and supportive. answered all my questions for service and told me he would engage in future car purchase, which I felt really More

by glong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pavlik, Douglas Barnes
Apr 20, 2020 -

Baierl Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Michael Hull, General Manager - 501.779.4519

April 15, 2020

I am very pleased with my experience in the service department. The service department is organized and had my car inspected efficiently. I was contacted with the status of tires and brakes and given More

by J512
Recommend Dealer
Yes
Employees Worked With
Mr Samba
Apr 20, 2020 -

Baierl Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Michael Hull, General Manager - 501.779.4519

April 13, 2020

Service and Inspection at No Cost. Took the Venza in for a faulty check engine light, from a repair that was conducted in Tampa, FL. The tech there is not put a Vaccumm hose back on ti More

by sparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin in Service!!, Bryan Ferguson
Apr 14, 2020 -

Baierl Toyota responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Baierl Toyota Team (724) 741-1152

April 12, 2020

Efficient, knowledgeable service on a Saturday. I called for service on Saturday morning for a check engine light problemt. Got a same day appt. for that afternoon. They checked it out, told me the More

by AHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan set up the appt, David Bauman was the service advisor the I dealt with., Bryan Ferguson
Apr 20, 2020 -

Baierl Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Michael Hull, General Manager - 501.779.4519

April 12, 2020

Service! Erin is always so helpful and pleasant. I really appreciate that they are so close to where I live. I was very pleased in how they serviced my suv. More

by carolc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
Apr 20, 2020 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Michael Hull, General Manager - 501.779.4519

April 07, 2020

This dealership sucks. The management team doesn't know what they are doing. The cars are garbage and they do illegal things. They deserve to be shut down. They treat customers like crap. I can only imagin More

by Mm67
Recommend Dealer
No
Employees Worked With
Brad Pavlik, Michael Hull
Apr 08, 2020 -

Baierl Toyota responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Baierl Toyota. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Michael Hull, General Manager, michaelhull@baierl.com - 501.779.4519

April 02, 2020

Parts and service departments really value their customers JD Tharp (Parts Manager) and Eddie Ward (Technician) went above and beyond to make my service visit a positive experience. This is the consistent lev More

by cdesanzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Ward, JD Tharp, Brad Pavlik, Tom Claus, Andre Gooden, Lisa Fowkes, Andrew Schnelle
Apr 08, 2020 -

Baierl Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us here at Baierl Toyota. Baierl Toyota Team (724) 741-1152

March 27, 2020

First service on 2020 Sienna in the middle of the Corona virus. Still very professional in the middle of all of this. Great timely service, More

by Muzkmkr
Recommend Dealer
Yes
Employees Worked With
Bryant Yensen
Mar 29, 2020 -

Baierl Toyota responded

Thank you for the positive review and thank you for trusting us with your 2020 Sienna. Drive safely and always feel free to reach out with any service questions. Sincerely, Baierl Toyota Team (724) 741-1152

March 26, 2020

I had a problem with the carburetor but they were quick to fix the problem for me. My car is now working and happy they assisted during the caronavirus. More

by Gerry
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri
Mar 27, 2020 -

Baierl Toyota responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Baierl Toyota was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Baierl Toyota Team (724) 741-1152

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