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Baierl Toyota

Mars, PA

3.7
849 Reviews

19045 Perry Highway

Mars, PA

16046

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849 Reviews of Baierl Toyota

April 02, 2020

Parts and service departments really value their customers JD Tharp (Parts Manager) and Eddie Ward (Technician) went above and beyond to make my service visit a positive experience. This is the consistent lev More

by cdesanzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Ward, JD Tharp, Brad Pavlik, Tom Claus, Andre Gooden, Lisa Fowkes, Andrew Schnelle
Apr 08, 2020 -

Baierl Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us here at Baierl Toyota. Baierl Toyota Team (724) 741-1152

March 27, 2020

First service on 2020 Sienna in the middle of the Corona virus. Still very professional in the middle of all of this. Great timely service, More

by Muzkmkr
Recommend Dealer
Yes
Employees Worked With
Bryant Yensen
Mar 29, 2020 -

Baierl Toyota responded

Thank you for the positive review and thank you for trusting us with your 2020 Sienna. Drive safely and always feel free to reach out with any service questions. Sincerely, Baierl Toyota Team (724) 741-1152

March 26, 2020

I had a problem with the carburetor but they were quick to fix the problem for me. My car is now working and happy they assisted during the caronavirus. More

by Gerry
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri
Mar 27, 2020 -

Baierl Toyota responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Baierl Toyota was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Baierl Toyota Team (724) 741-1152

March 24, 2020

Very nice experience Staff was friendly. The problem with my van was fixed in a reasonable amount of time. They cleaned the seating area with disinfectant and were trans More

by Nicolledanylo
Recommend Dealer
Yes
Employees Worked With
I forget the names of the people working.
Mar 25, 2020 -

Baierl Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Baierl Toyota! If there is anything else we can do for you, please feel free to give us a call. All the best, The Baierl Toyota Team (724) 741-1152

March 22, 2020

Always a pleasant experience This dealership has always given me great service and the people that I has taken care of me in a very professional manner. I have been dealing with t More

by Hookem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Clifford Matthews
Mar 23, 2020 -

Baierl Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Baierl Toyota Team (724) 741-1152

March 19, 2020

Good service Staff applied a coupon to save me money. He also directed me to a quiet waiting area because I had to wait for my vehicle. More

by 😊
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know his name but he was helpful. And polite
Mar 20, 2020 -

Baierl Toyota responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Baierl Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Service - Baierl Toyota Team (724) 741-1152

March 17, 2020

maintenance was perfromed in a timely manor Everybody was very friendly and helpful.Service advisor was very knowledgeable about the service performed.I walked to Eat n park and by the time I go More

by rms1261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin, Laura Celentano, Sharon McRickard, Andre Gooden
Mar 18, 2020 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Thanks for choosing Baierl Toyota! Take care! Sincerely, Michael Hull, General Manager - 501.779.4519

March 14, 2020

Service Department Great service they cover your seat and steering wheel and floor mat!! Place is clean and not to much of a wait either also you are greeted at the ga More

by Mark P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
Mar 15, 2020 -

Baierl Toyota responded

Thank you for putting your trust in Baierl Toyota! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Baierl Toyota Team (724) 741-1152

March 13, 2020

Rod was very easy to deal with. So was Alex, the finance guy. The only problem was the wait for Alex. But the wife and I are both Baierl people. We'll be back. More

by saleone1
Recommend Dealer
Yes
Employees Worked With
Rod Phillips, Alex Smith
Mar 15, 2020 -

Baierl Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Michael Hull, General Manager - 501.779.4519

March 07, 2020

15,000 mile maintenance It was easy.... drop my car off, walked around lot and window shopped, 45 mins later car was done and went home! Everyone was friendly More

by uniqueone_39
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names. sorry but everyone was nice
Mar 08, 2020 -

Baierl Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Baierl Toyota Team (724) 741-1152

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