Baierl Toyota

We went to Baierl Toyota to look at a truck. The first salesman (Jay) seemed like he should’ve been on the jersey shore, as I left the first time I said “call me” and Jay responded “for what?”. Well it wa salesman (Jay) seemed like he should’ve been on the jersey shore, as I left the first time I said “call me” and Jay responded “for what?”. Well it wasn’t the best first impression but I liked the truck. So I called Tim and asked for a new salesman and I bought the truck. If you get a salesman you don’t like, ask for a new one. Other than that no complaints here, they helped our business get it’s first vehicle financing. More

We bought a used vehicle from here in June 2018.. our experience was awful, to say the least. Thinking back, I was taken advantage of hard. I made an appointment, as you do, for 2 specific cars. Upon arr experience was awful, to say the least. Thinking back, I was taken advantage of hard. I made an appointment, as you do, for 2 specific cars. Upon arrival, we were told (after a 30 minute wait) that the two cars I was looking at weren’t available anymore. Ok, understandable.. with our 1 year old, we were ready to go. Drove around the lot, and found not one, but both of the cars...just sitting in the lot. Ugh. Ok. Back in and talk to someone... wait another 20 minutes before they find the keys. All with our baby. Test drive great, I want it. Trade in value almost $3000 lower than other dealerships... but ok, let’s see what we can do. The paperwork BRENEN (looks like he doesn’t work here anymore) shows me has a price almost $1,500 higher than the vehicle was listed for.... then he states “I’m not sure what I’m doing, I’m new” after another hour or so of him talking to other people and finding “the best price” I’m told my interest rate.... almost 5% higher than my last vehicle, and I’m told “it’s the best we can do” I don’t know any better.. so ok. Let’s do this, we wanted out... after almost 5 hours of dealing with this. And the kid! Also was told by the finance guy “I think of you as my daughter, and I’d be happy with this” oh okay. Great... what a scam. During all of this, I’ve asked for the service records multiple times. Guess who didn’t ask until the service department was closed.. ok.. it’s fine.. I still want it. Solid car right. Drive off the lot.. next day, ticking sound. Ok, call the dealership. Am told I need to talk to the guy who sold it to me..? I don’t know. But They gave me the run around. Asked for my service records again. Asked for my keyless entry code.. again given a “sorry” and shoulder shrug, brushed off. Finally get the ticking fixed. Talked to the service manager who got me the records. And then had to tell him how to plug in the computer thing to get my keyless entry code. After a long and tiring process, all with my one year old in tow, I have a really nice car which, I’m now upside down on because of this awful interest rate and the lowest trade in value I’ve ever seen. Should’ve walked several times. More

Brad takes care of another our family has been buying cars off Brad since 2008, now we are driving over 100 miles to deal with him. Call him if you need a car.... our family has been buying cars off Brad since 2008, now we are driving over 100 miles to deal with him. Call him if you need a car.... More

The service department has a number of very polite and professional workers!! We were in and out in one hour. Thank you! All employees had masks on and were following CDC guidelines! professional workers!! We were in and out in one hour. Thank you! All employees had masks on and were following CDC guidelines! More

Excellent Transaction This is the 5th vehicle I've leased from Baierl and I have received nothing but the best deal,service and treatment on every occasion. Cliff Mathews h This is the 5th vehicle I've leased from Baierl and I have received nothing but the best deal,service and treatment on every occasion. Cliff Mathews has been my salesperson on every one along with Dan Mally and both have treated me and my wife with the utmost respect and with exceptional customer service. both are willing to go that extra mile for m our total satisfaction. More

The worst customer service ever. Would not recommend. Scammed me during covid19. Poor communication sent me a Vedio of one car and sold me another that is broken Scammed me during covid19. Poor communication sent me a Vedio of one car and sold me another that is broken More

Nice job to the staff at Baierl Toyota especially during COVID-19. Did contactless transaction making me feel good about taking it there. Service was great. Will definitely go back! COVID-19. Did contactless transaction making me feel good about taking it there. Service was great. Will definitely go back! More

Car Service Service team did an excellent job from answering all my questions to getting my car back to me faster than their committed time. Great job service te Service team did an excellent job from answering all my questions to getting my car back to me faster than their committed time. Great job service team! More

I was able to get my car inspection, along with its 10,000 mile Toyota Care during this COVID19 lock down. I was grateful for that! Thank you service center! 10,000 mile Toyota Care during this COVID19 lock down. I was grateful for that! Thank you service center! More

Everyone was friendly and service was quick. This was my new cars first inspection and everything went very smooth. I would recommend them in a 💓 heartbeat! new cars first inspection and everything went very smooth. I would recommend them in a 💓 heartbeat! More