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Baierl Toyota

Mars, PA

3.5
856 Reviews

19045 Perry Highway

Mars, PA

16046

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856 Reviews of Baierl Toyota

March 01, 2021

This was our second purchase and we had an excellent experience throughout the process. AJ our salesman was awesome and would definitely purchase another vehicle from him. More

by kmitch1532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Blevins
Mar 03, 2021 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Daniel Nalley, General Manager

February 27, 2021

Professional and Polite service as usual ! David Kaufmann was patient and anxious to answer my questions as we negotiated the purchase of my new Camry . I enjoyed working with him throughout the entire proce More

by TechTiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex ( Handled paperwork at closing ), David Kauffman, Stella Cala
Mar 02, 2021 -

Baierl Toyota responded

Tt was a pleasure to read about your fourth car-buying experience at Baierl Toyota. Congratulations on your Toyota Camry! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know David provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Daniel Nalley, General Manager

February 25, 2021

Our experience with the staff was friendly and informative without being pushy. I flew in from Michigan to buy a car and would make the trip again. Great experience. More

by kmcalvey
Recommend Dealer
Yes
Employees Worked With
Rod Phillips
Mar 01, 2021 -

Baierl Toyota responded

Thank you for the wonderful review and for traveling to Baierl Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Daniel Nalley, General Manager

February 25, 2021

Have 3 vehicles purchased from baierl and stay there because of service support. Rav4 at 300K miles and Prius at 198K miles. Ford E150 at 65K miles. More

by dalemley38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri
Mar 01, 2021 -

Baierl Toyota responded

Hi Dale and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Daniel Nalley, General Manager

February 23, 2021

I called for an appointment because of a Dash message "Maintenance Required Soon" I was given a time convenient for me. When I showed up early I was still taken with a smile. My short wait in the comfor More

by Virginia27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicky
Feb 25, 2021 -

Baierl Toyota responded

Thank you for the positive review, Virginia and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Crow, Service Manager

February 21, 2021

Great experience! Professional & addressed my concerns. Only problem was no one answered the phones when I tried to return a call to the service Dept More

by ylogan812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall the service rep name
Feb 23, 2021 -

Baierl Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Don Jacobs Toyota Team

February 20, 2021

You helped fix my car rattle and continue to keep me safe while I waited. Friendly service and recommended care needs for vehicle. Overall satisfied with visit More

by Gordon-Kowalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Yenson - Service Dept
Feb 23, 2021 -

Baierl Toyota responded

We cannot thank you enough for your wonderful review of Baierl Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Don Jacobs Toyota Team

February 14, 2021

The service department scheduled me in at a moment's notice. When I pulled in the serviceman directing me noted that my inspection sticker expired. More

by sbplatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonny
Feb 17, 2021 -

Baierl Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Shawn Crow, Service Manager

February 13, 2021

My service experience was great. My waiit time was very minimal. Was treated very well by service reps. The waiting room was comfortable and clean More

by jmccull1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano
Feb 17, 2021 -

Baierl Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Crow, Service Manager

February 08, 2021

Great service! Super friendly employees that answered all of the questions I with extreme patience and full descriptions. Additionally, provided recommendations that were helpful for someone who does not kno More

by Elly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Feb 10, 2021 -

Baierl Toyota responded

At Baierl Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Daniel Nalley, General Manager

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