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BMW of Sherman Oaks
Sherman Oaks, CA
981 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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981 Reviews of BMW of Sherman Oaks
September 14, 2013
I was in the market for a BMW 750i. I contacted several other dealerships and I was less than satisfied with the salesperson. Eventually, I located a vehicle suited for me and contacted David Koeppel at C other dealerships and I was less than satisfied with the salesperson. Eventually, I located a vehicle suited for me and contacted David Koeppel at Center BMW. He was kind, professional and attentive to my needs. I would recommend this dealership and salesperson. I will use them again for my next BMW purchase. More
by temple55
Employees Worked With
David Koeppel
September 10, 2013
My husband and son picked out the car on Labor Day; as I was not with them, I scheduled an appointment with Al for Friday to go over how to use the car. We met and he instantly put me at ease saying he woul was not with them, I scheduled an appointment with Al for Friday to go over how to use the car. We met and he instantly put me at ease saying he would explain the car to me as long as it took. Well, we sat in my car in the shade, it was over 104 degrees, for over an hour. I left feeling I've made a new friend and know how to use my car. I would highly recommend both Al and the dealership. More
by lynn420
September 09, 2013
Great service from Andre Asheghian! Thank you! I could gone to pacific BMW, because its literally 2 minutes from my work, but has horrible reviews! I took time off from work to come here! Andre was frie gone to pacific BMW, because its literally 2 minutes from my work, but has horrible reviews! I took time off from work to come here! Andre was friendly and a true professional. I will use their service again. More
by Melsardar
Employees Worked With
Andreh Asheghian
September 02, 2013
From the first moment I walked into the dealership I was welcomed by Al. He worked very hard to find the BMW with the features I was looking for and he got me a great price for it. He spent extensive time welcomed by Al. He worked very hard to find the BMW with the features I was looking for and he got me a great price for it. He spent extensive time showing me everything on the car and how to work with them. I had a great experience working with Al and I would definitely work with him again. More
by paysal
August 31, 2013
Al herbst is the best bmw sales person there is.he knows the bmw like none else.i appreciate him so much. Just ask what you want, he will help you out with you favorite bmw. ;-) the bmw like none else.i appreciate him so much. Just ask what you want, he will help you out with you favorite bmw. ;-) More
by hossein///M
Employees Worked With
al herbst
August 27, 2013
Al was a pleasure to work with. We looked at several models before I decided which was right for me. Al is very patient and no-pressure. Will definitely refer friends here. models before I decided which was right for me. Al is very patient and no-pressure. Will definitely refer friends here. More
by Davidmarina
August 26, 2013
I actually enjoyed my car buying experience with Al. He's super friendly, will give you a good deal and knows a lot about BMW's. He got me into I car I could afford while making sure it was a car that He's super friendly, will give you a good deal and knows a lot about BMW's. He got me into I car I could afford while making sure it was a car that would suit my needs. It also helps when the dealer owns the car you're going to buy. We both love the same things about BMW's. They are the ultimate driving machine. Go see him, he won't let you down. More
by bkubik
August 20, 2013
I have purchased many cars over the years and this was by far my best experience. It's a pleasure to have a car salesman who is "transparent". From the time we met where he allowed me to follow him in search far my best experience. It's a pleasure to have a car salesman who is "transparent". From the time we met where he allowed me to follow him in search of the car I was looking for on the back lot, to the test drive, and then finally the deal, the whole experience was impressive. Not only did my salesman have a sense of urgency but he was a hard worker. (It showed as I tried to keep up with him as we searched the lot). I was also impressed with his intimate knowledge of the vehicle. He was able to explain and demonstrate a system that had really intimidated me during a previous test drive at another BMW dealership. My salesman knew this vehicle inside and out. His confidence and passion sold me. I was able to negotiate a fair price for my trade in and negotiate a fair price for the BMW I purchased. I didn't spend all day waiting. It was fast. I was thoroughly impressed. I am also proud to say that I purchased my first BMW from a Vietnam Veteran. I would recommend Al Herbst at Center BMW to everyone. More
by fragrep
Employees Worked With
Sharon Hovsepian
June 03, 2013
As a first time costumer to Center BMW, I was pleased with the overall quality of service I received. I bought my wife a 2013 528i for Mother's Day at this location and am so far satisfied. I would first with the overall quality of service I received. I bought my wife a 2013 528i for Mother's Day at this location and am so far satisfied. I would first and foremost like to thank the General Manager, Raul Hagen, for his knowledge, dedication, and passion for this company. My satisfaction with this dealership could not have been possible without the help of Raul. While my experience with Raul was above satisfactory, I can not say the same for some of the other employees, particularly Jimmy Workman. His inability to maintain a relationship with a costumer and show the respect to his costumers that is expected of him was disappointing. I personally felt that Jimmy would constantly lie to me and speak to me as if I was a 5 year old child. From the very first time I spoke to him on the phone I was unable to gain his trust. Even though Center BMW met all my expectations, I suggest the owner invest in more employees like Raul who care about the company, treat each costumer with the utmost respect, and care for each individual costumer. Thanks to Raul and his fantastic costumer service, I will surely be back soon to purchase my daughter a new car, and will definitely tell all my friends and family about the amazing service this dealership provides. More
by stevef01
Employees Worked With
Raul Hagen
