BMW of Sherman Oaks

Al Herbst was great. I bought a new X3 after spending days trying to figure out what options to include. Al was patient and helpful, always there when needed but never pushy. Great experience with Al and days trying to figure out what options to include. Al was patient and helpful, always there when needed but never pushy. Great experience with Al and the rest of Center BMW staff. I'd go back in a heartbeat. More

I feel very appreciated as a customer that my sales person, Al Herbst, followed through and got me a second set of keys for my certified pre-owned BMW I purchased a couple of months ago. It is the firs person, Al Herbst, followed through and got me a second set of keys for my certified pre-owned BMW I purchased a couple of months ago. It is the first time that a sales person has ever stayed in touch and followed through to make sure that I got the "red carpet treatment" this long after I have bought a car. My experience has always been with other dealerships, that once I left the lot I was on my own, and I became a forgotten face and name--until they needed my money again. Not with Al, he has gone out of his way to make sure that I stay happy--even months later! Al is definitely my car guy from here on out! More

I had one of the best experiences I've ever had at Center BWM in Sherman Oaks. Al Herbst helped me throughout the process. Exceptional customer service, very friendly, and most importantly, he makes s Center BWM in Sherman Oaks. Al Herbst helped me throughout the process. Exceptional customer service, very friendly, and most importantly, he makes sure you're satisfied with your purchase. That's what a salesmen is all about, taking care of a customer. I bought a BMW 528i and I couldn't be more happier buying it from Al. I will definitely recommend Al Herbst to anyone buying a BMW. More

My first car buying experience can only be described as incredibly pleasant. Walking onto the lot I was prepared for what everyone told me would be "one of the longest days of my life". I was greeted incredibly pleasant. Walking onto the lot I was prepared for what everyone told me would be "one of the longest days of my life". I was greeted by Al Herbst who cheerfully asked me a list of what I was looking for and showed me every car that met my needs. Once I found the one I loved he welcomed me into his office and offered the complementary water and coffee while he had someone appraise my car I was trading in. Once he could tell me what my car was worth we started talking numbers. I told him my budget and he found a way to meet all of my requests. I needed time to think it over and told him I would be back after lunch and he did not pressure me to make a deal at all before I walked out the door. He politely handed me his card and told me to call him once I had made my decision. After a short lunch I knew that I wanted the car and headed back to BMW. Al found a way to get me in and out of the door fairly quickly. I left with a smile on my face, a free mug, keychain and iPhone adapter, and most importantly a car buying experience that had not once ounce of pressure. If you want to buy a BMW and feel confident in your decision when making such a big investment buy your car from AL and Center BMW. More

Al Herbst is the greatest car salesman to work with if you want to buy a car! I had been looking for a new car for over 6 months. I must have visited and test drove cars at over 10 other dealerships. I fi you want to buy a car! I had been looking for a new car for over 6 months. I must have visited and test drove cars at over 10 other dealerships. I finally bought a car from Al Herbst, my salesman at Center BMW. He was the most devoted and caring person you could ever buy a car from. He took the time to find us the best Certified Pre-Owned vehicle in stock that met all our requirements. He let me test drive the car and along the way he explained how all the features worked. And even though he had several other customers waiting for him in the showroom and on the telephone...he always made me feel like I was his number one priority. I told him how much I was willing to pay and without a lot of haggling he made it happen! We are so thankful for Center BMW and Al Herbst. More

I came to Center on a Thursday after seeing a car I was interested in online, and receiving a phone call from Al Herbst himself. That Saturday I left the dealership in my beautiful 335i. Al made the proces interested in online, and receiving a phone call from Al Herbst himself. That Saturday I left the dealership in my beautiful 335i. Al made the process very easy and answered every question I had about the car, and still answers my questions. I've kept in touch with him and he's always willing to help with any potential issue or answer any questions I have about my car. I highly recommend paying him a visit if you are interested in a BMW. More

This was the most pleasant, efficient experience I've had in leasing a new BMW, and this is my 9th! Al Herbst is 'on it' - he knows all the ins and outs of BMW performance, options, lease, price, and cus had in leasing a new BMW, and this is my 9th! Al Herbst is 'on it' - he knows all the ins and outs of BMW performance, options, lease, price, and customer service. I was immediately confident of his abilities; he is easy to talk to and very approachable. I actually went in to 'order' my new 535i with all the options I wanted, but we were able to find several cars on the lot that fit the description. I ended up driving away with a sparkling, new 535i, with all the built-ins that I requested, in and out in 3 hours. But the best part is that he was able to give me the monthly price I wanted, and was able to negotiate the drive-away cost as well. He explained all the details of the new car before I drove off, and invited me to return in a few weeks so that he could answer any further questions that I had, which I definitely will opt for. I was already a BMW lifer, but now I have finally found a dealer and dealership that exceeded my expectations, which are always high! More

Center BMW is the best and Al Herbst was the reason why I ended up getting my car within the price I wanted! He is very realistic not pushy and gives you great information about your car! I would definitely ended up getting my car within the price I wanted! He is very realistic not pushy and gives you great information about your car! I would definitely recommend him to all my friends and family! More

I had an amazing experience with Center BMW, especially with Al and Kurt - they were awesome. I actually went to buy a Toyota Camry that I found on Truecar.com and when I called to see if it was still ther with Al and Kurt - they were awesome. I actually went to buy a Toyota Camry that I found on Truecar.com and when I called to see if it was still there I was met with a very pleasant voice on the phone. When I arrived at the dealership everyone was very helpful. We immediately hit it off with Al and had fun during our test drive. I ended up trading in my SUV and getting a great deal on my Camry. The finance process was complicated because my credit union was being difficult, but Al was very patient, even when we had to stay past closing time. I couldn't be happier with my experience and I am even considering coming back to get my next car, which will be a BMW. The energy and passion from this team is contagious, you have to stop by! More