![](http://dealerrater.com/ncdn/u/3.20250207.955/Graphics/icons/close-x-orange.png)
BMW of Sherman Oaks
Sherman Oaks, CA
Filter Reviews by Keyword
By Type
987 Reviews of BMW of Sherman Oaks
GREAT LEASING EXPERIENCE Al Herbst is the guy to go to if you are considering purchasing or leasing a BMW. He made my leasing experience one to remember. I would recommend him Al Herbst is the guy to go to if you are considering purchasing or leasing a BMW. He made my leasing experience one to remember. I would recommend him to anybody and already have started referring him. He is friendly, knowledgeable, and above all professional. The guy knows his stuff. Get your bimmer from him! More
First BMW Had a great first experience with center bmw. Al Herbst was great to work with, I received my vehicle exactly as ordered. He is friendly, approachable Had a great first experience with center bmw. Al Herbst was great to work with, I received my vehicle exactly as ordered. He is friendly, approachable, and trustworthy. Definitely recommended. I look forward to a good relationship with center bmw. More
RE: Fantastic Experience Last week, I leased a car from Center BMW. I have to say that it was one of the least painless car dealership experiences I've ever had. Al Hebst Last week, I leased a car from Center BMW. I have to say that it was one of the least painless car dealership experiences I've ever had. Al Hebst was my salesmen and he is not your typical salesperson. He understood what we wanted in a car and our budget. I feel that he worked very hard for us and made the entire process go fast and easy. I got to the dealership at 3:30 pm and I was home with a new BMW at 7:30. This does not happen anywhere else. Al made the entire process simple, worked hard on my behalf to find the right car and a good price...cant ask for more. Thank you AL and Center BMW..... A.R More
Excellent Had a great experience buying a BMW for my daughter's Law School Graduation gift. Al was great, the car is great and she is extremely happy. Had a great experience buying a BMW for my daughter's Law School Graduation gift. Al was great, the car is great and she is extremely happy. More
Great customer service Brandon provided excellent customer service and won over my business. I had a disappointing experience with Center in the past - and this really chan Brandon provided excellent customer service and won over my business. I had a disappointing experience with Center in the past - and this really changed my overall opinion of the dealership. While the car I originally went to see was sold before I arrived, Brandon was extremely helpful and showed me a few other options and had us test drive a newer vehicle. After a discussion the next day Brandon/Center negotiated a very aggressive price on the vehicle and the deal was done. Brandon was courteous, friendly, knowledgeable and extremely helpful throughout the entire process. He won over my business from my previous BMW dealership - I'll now take my M5 and 335I conv to them for all service needs. 5 stars for Brandon Harris and the Center team! More
Excellent Customer Service from Brandon Harris I was recently looking for another car to pair with my BMW M5. After many discussions with various dealers, I contacted Brandon via the online chat o I was recently looking for another car to pair with my BMW M5. After many discussions with various dealers, I contacted Brandon via the online chat option. He was immediately on the line and extremely helpful discussing inventory and pricing. I made an appointment to meet and test drive a vehicle. Unfortunately, I was stuck in traffic and the vehicle I wanted to see was sold shortly before my arrival (what are the odds). He made the best of a bad situation and found a newer 2012 335i for me to test as I had never driven a convertible prior. He was extremely helpful in discussing the vehicle, the functions and managing my expectations as an M5 driver. The next day, I called him and discussed pricing. He definitely went to bat for me and managed a very aggressive offer for the newer vehicle. Not only did I purchase this vehicle, but I'll also be bringing my M5 in for servicing vs taking it to dealership where it was purchased. Brandon provided service above and beyond what I expected. As I write this review, my "other" dealership only now responded to my request from a week ago. Too late Bob Smith.... 5 stars to Brandon and the Center Team that helped me!! More
Great experience We accidently ran into Al Herbst who is a great person. He is a very knowledgeable and social. He would show us everything we want to know about the We accidently ran into Al Herbst who is a great person. He is a very knowledgeable and social. He would show us everything we want to know about the car from engine to navigation system. He is a good and honest man, i think i got a good deal with him. More
The Consummate Professional: Al Herbst If you're in the market for a BMW, do yourself a favor and visit Al Herbst at Center BMW. Al is an ultimate professional with a unique ability to he If you're in the market for a BMW, do yourself a favor and visit Al Herbst at Center BMW. Al is an ultimate professional with a unique ability to help you experience a stress and hassle free transaction. This is our second BMW purchase with Al and we continue to find him a highly knowledgeable, accommodating, genuine and "no nonsense" Sales advisor. Given traditional industry standards, working with Al is very refreshing since he offers a non-overbearing, individual approach to each of his clients. My husband and I work and have a very busy family life and Al knew how to structure a deal in a manner which was efficient and straightforward. He accommodated our schedule with an evening appointment and helped us order a new BMW that fits our family needs. Moreover, if you're a woman and feel ambivalent about going to a dealer alone, Al will put you at ease with his friendly and pleasant demeanor. I feel strongly that Al will work a deal for you and will always stand by his WORD! We will definitely recommend Al to any of our family and friends. More
Called Al looking for an X3 CPO, he just happened to have a nice lease return on the lot so we went to look at it. The car was in really nice shape and had everything we wanted on it. Al worked our deal to f a nice lease return on the lot so we went to look at it. The car was in really nice shape and had everything we wanted on it. Al worked our deal to fit our budget and gave us top dollar for our trade. No surprise why this is the third vehicle I've purchased from him! What I really appreciate is the honest, no pressure, what can I do for you attitude. If you're in the market for a BMW, you will love working with Al! More
The reviews written about Al Herbst almost seem untrue. How can a car salesman have such good reviews. Well, they are true. We are not related, did not know him prior to our arrival, or any other relations How can a car salesman have such good reviews. Well, they are true. We are not related, did not know him prior to our arrival, or any other relationship. We had been searching for a new car for about a week. Our experience with Al was perfect. He was knowledgable about the cars, insightful, funny, and most importantly, honest and fair. The whole experience was perfect. I called on the phone prior to our arrival to ask if this dealership had a certain car we were looking for. Al took the call, looked up what I asked, and gave us straight answers. We then went to the dealership to meet with him, and the rest of the experience is as I mentioned above. We appreciate everything he did for us, and will see him in the future for sure. More