BMW of Sherman Oaks
Sherman Oaks, CA
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981 Reviews of BMW of Sherman Oaks
Bought used car from them. Car had issues a few days later Dennis, service adviser had the vehicle repaired under warranty. Excellent service. Car had issues a few days later Dennis, service adviser had the vehicle repaired under warranty. Excellent service. More
I find the staff helpful and proactive. This was my first time working with Krisztina and she made it a pleasant experience. I was less thrilled that the main problem with the car was somet This was my first time working with Krisztina and she made it a pleasant experience. I was less thrilled that the main problem with the car was something that I had brought it in for before my warranty expired and no issue was found More
I arrived way earlier, they checked me in as soon as the technical writer was available. Quickly identify the problems and fixed them! They have great services and so professional on the work. I wil technical writer was available. Quickly identify the problems and fixed them! They have great services and so professional on the work. I will definitely come back for next service More
This is an amazing BMW location, Heidi took care of me with the help of the manager Dave They extremely went out of their way to help me amazing people amazing branch! with the help of the manager Dave They extremely went out of their way to help me amazing people amazing branch! More
Krisztina is efficient and excellent at her job. She took care of my car issues and made sure my needs were addressed. She works very hard but makes it look easy. She took care of my car issues and made sure my needs were addressed. She works very hard but makes it look easy. More
I have bought and serviced my M2 Comp at BMW of Sherman Oaks. Carmela, my service advisor, really helps get my car in and out in a timely fashion. I try to schedule my service in advance and that helps me Oaks. Carmela, my service advisor, really helps get my car in and out in a timely fashion. I try to schedule my service in advance and that helps me get a free loaner vehicle. I have had my car 5 years and before that I had an M3 and it’s always been great to see the service team. More
I’ve been taking my BMW X3 to BMW of Sherman Oaks for a few years. They’re always friendly, helpful and provide excellent service and customer service. This time my service manager was Jesse Colon. He was few years. They’re always friendly, helpful and provide excellent service and customer service. This time my service manager was Jesse Colon. He was great. Very communicative and helpful. Thank you! More
Good loaner policy and solid mechanical repair work. But did not replace missing wheel decal and the car was filthy when they gave it back. Good on the big things , disappointing on the details. But did not replace missing wheel decal and the car was filthy when they gave it back. Good on the big things , disappointing on the details. More