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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
981 Reviews
Call Dealership (818) 907-9995
View Awards

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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981 Reviews of BMW of Sherman Oaks

October 25, 2023

Our service advisor Jesse Colon is great to work with. He always goes above and beyond to provide excellent customer service. Super professional and helpful. He’s the best! More

by pinedadrums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Report | Print
Oct 25, 2023 -

BMW of Sherman Oaks responded

Thanks for the wonderful shout-out to Jesse! We'll be sure to pass this along to him. Safe travels and take care!

October 24, 2023

Great dealership, I have been servicing my car for 10 years. Jesse and Brian are great to work with them. Excellent customer service. More

by Sarkis Baderian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon, Brian Douglas
Report | Print
Oct 25, 2023 -

BMW of Sherman Oaks responded

We're thrilled to hear you've had a decade of great experiences with us at BMW of Sherman Oaks, Sarkis! Jesse, Brian, and the rest of our team appreciate your kind words. Here's to many more years together!

October 23, 2023

Had my wife’s 530e serviced at BMW of Sherman Oaks in September of 23’. Shahe was great and attentive. Was provided a ride home and offered a pick to return. The service was complete faster than I had an More

by a2dor3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
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Oct 23, 2023 -

BMW of Sherman Oaks responded

That's great to hear! Shahe and the team work hard to make sure every service visit is quick and easy. See you next time at BMW of Sherman Oaks!

October 23, 2023

I was given the best customer service by Krisztina. She understood my needs especially in such hard times for us actors being on strike. She could relate to my current needs and was very compassionat More

by jaime Ferrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
Report | Print
Oct 23, 2023 -

BMW of Sherman Oaks responded

Jaime, we're pleased to hear Krisztina was able to provide you with great customer service and understand your needs. We're glad that we could make things easier for you during these challenging times. Thanks for sharing!

October 23, 2023

Very professional, fast service,Kristina able to schedule a loner in short time unlike other dealers. Will definitely be my preferred dealer. More

by Fadi kerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clemens
Report | Print
Oct 23, 2023 -

BMW of Sherman Oaks responded

We appreciate that, Fadi! Thanks for the kind words and choosing BMW of Sherman Oaks!

October 23, 2023

Jesse was great! But it takes too long to get my car at pick up More

by mickyblythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse or Jesus
Report | Print
Oct 24, 2023 -

BMW of Sherman Oaks responded

Thanks for the shout-out and high star rating, Micky. We apologize for the wait time when picking up your vehicle and will pass this along to the team for improvement. Safe travels and take care!

October 23, 2023

Jesse is an amazing Service Advisor. He is not only professional and trustworthy but a heck of a nice guy too! More

by audiencedavid
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Report | Print
Oct 24, 2023 -

BMW of Sherman Oaks responded

We'll make sure to let him know that! Thanks for taking the time to share your positive experience with Jesse at BMW of Sherman Oaks!

October 22, 2023

This service is excellent I would definitely recommend the service department is amazing and very nice to work with More

by nancyhillel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
Oct 23, 2023 -

BMW of Sherman Oaks responded

We appreciate the recommendation, Nancy! It was a pleasure working with you at BMW of Sherman Oaks!

October 22, 2023

Everything was super easy - bought 760i for my wife . They explained everything about the car and filling out documents took literally 5 minutes . More

by Alg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasha Babich, Leo Sahakyan
Report | Print
Oct 23, 2023 -

BMW of Sherman Oaks responded

That's great to hear! We always strive to make the car-buying process as quick and easy as possible. Thanks for choosing BMW of Sherman Oaks!

October 22, 2023

The Service was exceptional from start to finish and the Service Representative- Dennis Bohlig made the experience easy ! Bob F More

by bobfeldman1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Oct 23, 2023 -

BMW of Sherman Oaks responded

That's what we like to hear! Thanks for taking the time to share your positive experience with Dennis, Bob!

Oct 23, 2023 -

bobfeldman1230 responded

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