BMW of Sherman Oaks

Always a great experience with service advisor shahe he always goes above and beyond . Always keeps me well informed. Takes care of all my vehicles needs in a timely manner and always makes sure my car is always goes above and beyond . Always keeps me well informed. Takes care of all my vehicles needs in a timely manner and always makes sure my car is up to date on everything and anything More

I had a wonderful experience with service advisor Heidi! She was beyond helpful, friendly and went above and beyond. I definitely look forward to my next visit with her. She was beyond helpful, friendly and went above and beyond. I definitely look forward to my next visit with her. More

Shahen was very helpful and accommodating. He was respectful and helped with everything I needed help with. 10/10 would recommend. He was respectful and helped with everything I needed help with. 10/10 would recommend. More

Heidi is the best! I never have to wait. She always keeps me updated on my repair and she's always upfront about costs. I love that I can just shoot her a text and she' I never have to wait. She always keeps me updated on my repair and she's always upfront about costs. I love that I can just shoot her a text and she'll get me in and take care of me. So glad they're not doing rental cars any more and you can either wait or they'll schedule a loaner. Heidi makes a tough situation just a lot better. More

I have very fast and professional serves and the staff is very helpful and easy very helpful and easy More

Carmela is an excellent service advisor. Very professional. I highly recommend BMW of Sherman Oaks. Very professional. I highly recommend BMW of Sherman Oaks. More

Outstanding service Very professional employees Friendly environment Every time i walk in don't have to wait employees Friendly environment Every time i walk in don't have to wait More

The assigned service provider was very helpful and the service was finished right on time. service was finished right on time. More

I was able to get a service appointment on the same day. Shahe was wonderful as my service writer, and my car was actually ready in less time than predicted. I had forgotten how nice this agency was, but Shahe was wonderful as my service writer, and my car was actually ready in less time than predicted. I had forgotten how nice this agency was, but it has regained me as a customer after this experience. More

Dennis Bohlig was super representative. He was a total professional. And great follow up too. He was a total professional. And great follow up too. More