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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
989 Reviews
Call Dealership (818) 907-9995
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5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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989 Reviews of BMW of Sherman Oaks

October 18, 2023

Shahen was very helpful and accommodating. He was respectful and helped with everything I needed help with. 10/10 would recommend. More

by akopalaverdyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Oct 18, 2023 -

BMW of Sherman Oaks responded

Thanks for the shout-out to Shahe! We appreciate your business here at BMW of Sherman Oaks!

October 18, 2023

Heidi is the best! I never have to wait. She always keeps me updated on my repair and she's always upfront about costs. I love that I can just shoot her a text and she' More

by laragatling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Oct 18, 2023 -

BMW of Sherman Oaks responded

Thanks for the wonderful review for Heidi, Lara! We're always happy to see you at BMW of Sherman Oaks and appreciate your continued loyalty. Safe travels and take care!

October 18, 2023

I have very fast and professional serves and the staff is very helpful and easy More

by akopalaverdyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Oct 18, 2023 -

BMW of Sherman Oaks responded

We love to hear that! Thanks for trusting our team with your vehicle's care!

October 17, 2023

Carmela is an excellent service advisor. Very professional. I highly recommend BMW of Sherman Oaks. More

by Shebamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
Oct 18, 2023 -

BMW of Sherman Oaks responded

Thanks for the kind words about Carmela! We'll be sure to pass this along to her. See you next time at BMW of Sherman Oaks!

October 17, 2023

Great service! Great customer service! Shahe is the BEST! Would definitely come again! Can’t wait to purchase my next vehicle here! More

by Reveles73192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Oct 18, 2023 -

BMW of Sherman Oaks responded

We're thrilled to hear you had a great experience with Shahe at BMW of Sherman Oaks! We appreciate your kind words and look forward to assisting you in the future when it's time for that next vehicle. Safe travels and take care!

October 17, 2023

Great very friendly service department. Brian was very helpful. I will definitely keep bringing my BMW to the dealership. More

by kama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas, Sean Clemens
Report | Print
Oct 18, 2023 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family! Thanks for the wonderful review!

October 17, 2023

Outstanding service Very professional employees Friendly environment Every time i walk in don't have to wait More

by arthur.babayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Oct 18, 2023 -

BMW of Sherman Oaks responded

That means so much to us, Arthur! Thanks for taking the time to share your positive experience, and we look forward to many more visits ahead!

October 17, 2023

The assigned service provider was very helpful and the service was finished right on time. More

by mikezeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Oct 17, 2023 -

BMW of Sherman Oaks responded

We're so happy to hear that! Thanks for trusting our team with your vehicle's service needs!

October 17, 2023

I was able to get a service appointment on the same day. Shahe was wonderful as my service writer, and my car was actually ready in less time than predicted. I had forgotten how nice this agency was, but More

by drmsommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Oct 18, 2023 -

BMW of Sherman Oaks responded

Thank you so much for these kind words! Our team works hard to provide a top-notch service experience at BMW of Sherman Oaks. We hope to see you again soon!

October 17, 2023

Dennis Bohlig was super representative. He was a total professional. And great follow up too. More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Oct 18, 2023 -

BMW of Sherman Oaks responded

We'll pass this along to him, Stewart! Thanks for taking the time to share your positive experience with us at BMW of Sherman Oaks!

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