Back

BMW of Sherman Oaks

Sherman Oaks, CA

4.9
981 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

Directions

By Type

981 Reviews of BMW of Sherman Oaks

November 01, 2023

I had an excellent experience. Shahe was very professional and assertive. I was more than happy with my experience. Thank you More

by Halehgolfeiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 01, 2023 -

BMW of Sherman Oaks responded

We're thrilled to hear you were satisfied with your service visit! Thanks for the shout-out to Shahe, and we hope to see you again soon at BMW of Sherman Oaks!

November 01, 2023

Excellent and courteous service by Brian, my Service Advisor. He always kept in touch and updated me on the status of my vehicle regularly. More

by JaiJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 01, 2023 -

BMW of Sherman Oaks responded

We're so glad to know Brian provided excellent service and kept you updated on your service at BMW of Sherman Oaks. Thanks for the 5-star review!

November 01, 2023

Excellent and quick service, very responsible, great communication. A pleasure to do business with always More

by Laspinemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 01, 2023 -

BMW of Sherman Oaks responded

Thanks for the five-star review! Our team works hard to make every service as quick and easy as possible at BMW of Sherman Oaks. We hope to see you again soon!

November 01, 2023

I had my car serviced for tire warranty replacement and Shahe was great in getting me in and out as quickly as possible so I won’t miss u taking My kid to Circus Vargas More

by precisecomfort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian, Mark Rusconi
Nov 02, 2023 -

BMW of Sherman Oaks responded

We really appreciate the shout-out to Shahe and knowing he was able to get your service completed in a timely manner. Thanks for the five-star review!

November 01, 2023

Efficient and courteous service. Easy to make appointment. Service took less than 2 hours. Nice outdoor area to wait. More

by xanrufus@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 01, 2023 -

BMW of Sherman Oaks responded

Thanks for the positive review! We're so glad you enjoyed your service experience at BMW of Sherman Oaks and hope to see you again in the future!

October 31, 2023

Even I arrived way earlier than my appointment, Heidi still checked me in as soon as she is available. As usual, problem identified; great service, car was ready quickly. Best service; and, best place t More

by jwjohnma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Oct 31, 2023 -

BMW of Sherman Oaks responded

Thanks for your continued trust in Heidi and the service team at BMW of Sherman Oaks! It's always a pleasure to assist you and we look forward to your next visit!

October 31, 2023

Love taking my car here for service. Heidi is always welcoming and professional and SERVICE never takes too long. The waiting area is comfortable. More

by JCotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Nov 01, 2023 -

BMW of Sherman Oaks responded

Thanks for continuing to trust Heidi and the team with your vehicle's care! It's our pleasure to assist you at BMW of Sherman Oaks!

October 30, 2023

Friendly fast and easy service. Love working with Heidi. Very comfortable and clean waiting area. More

by lauren dolgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Oct 30, 2023 -

BMW of Sherman Oaks responded

We're glad you enjoyed your time with us, Lauren! Thanks for the kind words about Heidi, we'll be sure to pass them along to her. Safe travels and take care!

October 30, 2023

Dennis has been our Go-To service rep for years! He knows my car. I texted him my issue and he has never failed to return a call even while at home. He cares about his customers. He responded that More

by teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Oct 30, 2023 -

BMW of Sherman Oaks responded

Teri, it's great to know that Dennis has been consistently providing you with excellent service at BMW of Sherman Oaks. We appreciate your loyalty and the time you took to share this feedback!

October 30, 2023

I have come to this dealership for many years. Four bmws. Multiple dealership owners. I trust the same guys who stayed there. Ali who is the sales manager and Dennis who is the service manager. i More

by NILOOBEDROOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Ali Mohandesi
Oct 30, 2023 -

BMW of Sherman Oaks responded

We truly appreciate your loyalty over the years! Thanks for the kind words about our team and being a valued member of the BMW of Sherman Oaks family!

...
56
...