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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
981 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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981 Reviews of BMW of Sherman Oaks

November 02, 2023

Had a very smooth experience with my car’s issue. Special shout-out to Jesse Colon for making my experience unforgettable and as seamless as can be. More

by Zaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Nov 02, 2023 -

BMW of Sherman Oaks responded

Thanks for trusting Jesse and the BMW of Sherman Oaks team with your vehicle's service needs! We appreciate your business and hope to see you again soon!

November 02, 2023

Krisztina did excellent work helping me with my car. Besides getting me in and out of the dealership in near record time, she was personable and knowledgeable at every step in the process. More

by DSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Nov 02, 2023 -

BMW of Sherman Oaks responded

That's wonderful to hear! Our team works hard to make every service visit timely and informative. Thanks for stopping by!

November 02, 2023

Ms Heidi Tovaas helped a lot as usual she was great, listened to the problems I had with my car and facilitated everything. I hope she could rain everyone in service department how to do customer ser More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Nov 02, 2023 -

BMW of Sherman Oaks responded

Fred, thanks for the wonderful review about Heidi! We know she'll appreciate this, and we look forward to seeing you again soon at BMW of Sherman Oaks!

November 02, 2023

Always great fast experience when getting my car serviced by the team. A bit pricy but at least you know it’s done right. More

by Matthew.j.gearhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 03, 2023 -

BMW of Sherman Oaks responded

Matthew, we appreciate your feedback! It's great to know our team has provided you with efficient and reliable service. We're here for all your future automotive needs!

November 02, 2023

I don’t know how appreciate Brian at the service department. He is knowledgeable, professional, polite, I have done many of services for my car with him and I am absolutely happy. Best regards. To h More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 03, 2023 -

BMW of Sherman Oaks responded

Thanks for the wonderful shout-out! We appreciate your business here at BMW of Sherman Oaks and hope to see you again soon!

November 02, 2023

Excellent service! Kind and considerate advisors! Timely service. They made it easy to get everything done. More

by Kathryn S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 03, 2023 -

BMW of Sherman Oaks responded

We're pleased to hear you were satisfied with your service experience at BMW of Sherman Oaks, Kathryn! Thanks for the five-star review!

November 02, 2023

Shane was great! Really appreciate his help through it all! Will definitely do service with him again ! More

by Stepherin23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 03, 2023 -

BMW of Sherman Oaks responded

We appreciate the 5-star review! Thanks for choosing BMW of Sherman Oaks for your automotive needs!

November 02, 2023

I had my car towed directly to Sherman Oaks BMW when it started smoking under the hood. The customer service desk helped arrange the drop off and was pleasant to work with. Shahe in the service department More

by MTPix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 03, 2023 -

BMW of Sherman Oaks responded

We're glad we could help! Thanks for taking the time to give us a 5-star review, and let us know if you need anything else going forward!

November 02, 2023

Had an awesome smooth experience with Shahe! Helped me with any questions and concerns! Went out of his way! Explained everything clearly! The cashier did their best to accomdate! Looking forwar More

by kkhiaban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 03, 2023 -

BMW of Sherman Oaks responded

We love to hear that! Thanks for the shout-out to Shahe's service and the kind words for our team. See you next time at BMW of Sherman Oaks!

November 01, 2023

Shahe was polite and helpful. Would use BMW of Sherman Oaks again in the future. More

by richie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 01, 2023 -

BMW of Sherman Oaks responded

Thanks for the five-star review, Richie! We're glad you enjoyed your experience and look forward to your next visit!

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