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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
981 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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981 Reviews of BMW of Sherman Oaks

November 06, 2023

Heidi takes great care of both our BMW's, S O BMW are lucky to have her and the Tech "Jack" did a great job on my 440 More

by billy-christine85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Nov 07, 2023 -

BMW of Sherman Oaks responded

We appreciate the kind words about Heidi and the team! Thanks for trusting us with your BMW's care, Billy!

November 06, 2023

My transaction was a great and pleasant experience. I appreciate the patience with me and I love my new car. My sales person Jamel was great! More

by Jada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel Ward
Nov 07, 2023 -

BMW of Sherman Oaks responded

Congrats, Jada! We're thrilled to hear Jamel provided you with a patient and helpful car-buying experience at BMW of Sherman Oaks. Let us know if you have any further questions!

November 06, 2023

Brian Douglas makes a dreaded service appointment not only bearable but almost fun. And he always finds a way to get the car repaired in the most semi-painful way. More

by Guy with 750i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas, service
Nov 07, 2023 -

BMW of Sherman Oaks responded

We love to hear that! Thanks for the kind words about Brian and the 5-star rating. It's wonderful to know he makes the service experience enjoyable at BMW of Sherman Oaks. Safe travels and take care!

November 05, 2023

Shahe is the absolute best service manager I could ever ask for! My only complaint which has nothing to do with Shahe is that my car wasn’t washed. My friend takes his bmw’s to pacific bmw in Glendale and More

by Jameshvanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ferguson , Shahe Tavoukjian
Nov 06, 2023 -

BMW of Sherman Oaks responded

It's so great to hear Shahe provided you with top-notch service at BMW of Sherman Oaks. We apologize for the lack of car wash and appreciate your feedback as it helps us improve our services. Stop by again soon!

November 05, 2023

Came in for an oil change and Jesse in the service department was able to quickly and efficiently take care of my vehicle. It was done in half an hour and I couldn’t be more pleased with my experience More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon, Carmela Grammatico
Nov 06, 2023 -

BMW of Sherman Oaks responded

We're thrilled to hear Jesse and the team performed your oil change in a timely manner, Alex. Thanks for taking the time to give us a five-star review!

November 04, 2023

Great dealership. Fast service. Came for an oil change on my car and Brian was great in assisting me and got me checked in and out quicker than I thought. Great experi More

by elensaruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 06, 2023 -

BMW of Sherman Oaks responded

We love to hear that! Brian and the team work hard to make every service at BMW of Sherman Oaks quick and easy. See you next time!

November 04, 2023

Shahe from service department was very professional and took care of everything in a timely manner. More

by Artur.avetyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 06, 2023 -

BMW of Sherman Oaks responded

We'll be sure to pass this along to him, Artur! Thanks for taking the time to share your positive experience with us!

November 04, 2023

I came in unannounced with some problems with my tires and a young serviceman came up to me, asked my problem, told me he could fix it, no problem, and did so in about five minutes, no charge. The service More

by markdonnelly98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name, young kid with a goatee
Nov 06, 2023 -

BMW of Sherman Oaks responded

Mark, we're glad to hear our team at BMW of Sherman Oaks was able to assist you promptly and efficiently. We strive for top-notch service every time and appreciate your five-star review!

November 03, 2023

Service department is quick and efficient and Dennis has been my go to reliable service person for years More

by gdm5591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 03, 2023 -

BMW of Sherman Oaks responded

We're glad to know our service department, especially Dennis, has been consistently reliable for you at BMW of Sherman Oaks. Thanks for sticking with us over the years!

November 03, 2023

I’ve been a customer with this location for 10 years. Bernard is the best salesman and will always get my business! Carmela is always the sweetest when I come in to get my car serviced. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Betsin, Carmela Grammatico
Nov 06, 2023 -

BMW of Sherman Oaks responded

Thank you so much for your loyalty over the years, Sharon! We truly appreciate your business and always look forward to your visits at BMW of Sherman Oaks!

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