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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
981 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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981 Reviews of BMW of Sherman Oaks

November 11, 2023

Dennis Bolhig was amazing. So professional, helpful; he made the whole experience enjoyable!! I look forward to going back there!!! Ha. I know it sounds crazy, but it’s true More

by Skipsussman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 13, 2023 -

BMW of Sherman Oaks responded

We love to hear that! Thanks so much for the shout-out to Dennis and the 5 stars. Safe travels and take care!

November 09, 2023

Krisztina is always great. Gives great customer service to her clients. Very personable and helpful! More

by Samantha German
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
Nov 09, 2023 -

BMW of Sherman Oaks responded

We truly appreciate the kind words about Krisztina, Samantha! Thanks for being a valued customer here at BMW of Sherman Oaks!

November 09, 2023

I purchased an M4 in Sherman Oaks, and my salesperson Elias was very cooperative and offered a great deal. However, I recommend steering clear of one of the managers, whose name I don't bother to remembe More

by wanyingwyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias
Nov 10, 2023 -

BMW of Sherman Oaks responded

We appreciate the feedback and are glad to hear Elias made the car-buying experience positive. I'd like the opportunity to learn more about your interactions with one of our managers. Please give me a call below when convenient so we can discuss this further, thank you. Toufie Sarwan - General Manager - 818-797-6801 - toufiesarwan@lithia.com

November 08, 2023

Krisztina is always excellent. I drive one hour in traffic because she gives me excellent service! Thank you! More

by alancoop2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Nov 08, 2023 -

BMW of Sherman Oaks responded

Thank you so much, Alan! We'll pass this along to her. See you next time at BMW of Sherman Oaks!

November 08, 2023

Carmella is a greT service advisor, she goes the extra distance. If you need a service advisor, choose her! More

by BLKJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Nov 08, 2023 -

BMW of Sherman Oaks responded

We'll be sure to let Carmela know you appreciate her service! Thanks for being a valued customer at BMW of Sherman Oaks!

November 08, 2023

This is where I go to get my service and also deals to getting into a new or used bmw. They help a lot. More

by revela5ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Betsin, Marisela Ron, Carmela Grammatico
Nov 08, 2023 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family! Thanks for the kind words and stellar rating!

November 07, 2023

The service at this dealership is as good as it gets. Jesse is one of a kind and as helpful as can be. Top notch More

by joubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse colon
Nov 07, 2023 -

BMW of Sherman Oaks responded

Thank you so much for the kind words! It's always a pleasure to assist you at BMW of Sherman Oaks, and we appreciate the shout-out to Jesse!

November 07, 2023

Our consultant, Jesus Colón was the very best. He was helpful and very knowledgeable . I appreciate how kind he was. He was also very friendly, and had a smile from ear to ear, which is always nic More

by sweetchavezmonge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Nov 08, 2023 -

BMW of Sherman Oaks responded

We're thrilled to hear your experience was kind and helpful during your visit to BMW of Sherman Oaks! Thanks for the 5-star review and we hope to see you again soon!

November 06, 2023

Heidi is fantastic - very helpful, informative and service oriented. Everyone was very professional and friendly. Ive done all my service at this dealership since I bought the car 10 yrs ago. More

by marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Nov 07, 2023 -

BMW of Sherman Oaks responded

Thanks for being a loyal customer at BMW of Sherman Oaks throughout the years, Marion! We'll pass this along to Heidi, and hope to see you again soon!

November 06, 2023

Dennis B. is quite consistent in delivering great service. Good communication, follow up always tops More

by cecdd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 06, 2023 -

BMW of Sherman Oaks responded

Thanks for the wonderful shout-out to Dennis! We'll make sure he sees this and know it will be appreciated. See you again soon at BMW of Sherman Oaks!

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