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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
986 Reviews
Call Dealership (818) 907-9995
View Awards

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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986 Reviews of BMW of Sherman Oaks

February 09, 2024

Excellent and prompt service. The agent was very helpful and attentive. All needs met and done. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Report | Print
Feb 12, 2024 -

BMW of Sherman Oaks responded

Thank you for giving us a 5-star review, Jim! It was our pleasure to provide a smooth and informative service experience for you at BMW of Sherman Oaks. See you next time!

February 08, 2024

Heidi Tovaas is my service manager! She is fantastic!!! Always returns my texts quickly. Get me in and out in timely manner!! More

by mjjubelirer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Feb 08, 2024 -

BMW of Sherman Oaks responded

We know she'll appreciate these kind words! It's always a pleasure to serve you at BMW of Sherman Oaks and we look forward to many more visits in the future!

February 08, 2024

Super quick and easy, everything was a breeze. Brian was very attentive and helpful with letting me know how my service was coming along and was personable! More

by N.lieberman.nz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Feb 08, 2024 -

BMW of Sherman Oaks responded

Just how we like it! Thanks for taking the time to share your excellent service experience with Brian at BMW of Sherman Oaks. If you need anything else, we're always here for you!

February 06, 2024

Fantastic customer service. Ask for Brian, he is a pleasure to work with. I cannot recommend them highly enough. More

by Jeffkreshek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Feb 07, 2024 -

BMW of Sherman Oaks responded

We're so glad to have you in the BMW of Sherman Oaks family, Jeff! Thanks for the shout-out to Brian, and we'll see you next time!

February 06, 2024

They were able to complete a recall service on my vehicle at my home. This was really appreciated and needed because of my schedule. The tech was so kind, professional, full of great car tips and a pleasure More

by Jessie
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Feb 07, 2024 -

BMW of Sherman Oaks responded

Jessie, it's great to know that our mobile service was convenient for you and that our tech provided valuable tips. We're glad we could accommodate your schedule at BMW of Sherman Oaks!

February 06, 2024

Great place to buy and service the car. Dennis is a knowledgeable service advisor helping me to understand what I’ll need to service on my car More

by thotnog@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Ali Mohandesi
Report | Print
Feb 06, 2024 -

BMW of Sherman Oaks responded

We appreciate your business at BMW of Sherman Oaks and will be sure to pass this along to Dennis! Thanks for the 5-star review!

February 05, 2024

Highly recommended Brian in service. Great communication and service every time I need to visit the dealer. More

by Nubar522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Feb 06, 2024 -

BMW of Sherman Oaks responded

Thanks so much for the shout-out to Brian in service! We're pleased to hear he makes your visits satisfactory. See you next time!

February 05, 2024

Easy to deal with. Quick turnaround for all repairs. Great customer service. Nice loaners to reserve More

by GCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
Feb 06, 2024 -

BMW of Sherman Oaks responded

We know your time is valuable, so our team works hard to get you in and out as quickly as possible! Thanks for the kind words and 5-star rating!

February 05, 2024

Krisztina the service advisor was very knowledgeable and extremely helpful. I am very happy, she took care of all my issues. Thank you! More

by Razdank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Report | Print
Feb 05, 2024 -

BMW of Sherman Oaks responded

We'll make sure she sees this! Thanks so much for the kind words, and we hope to see you again soon at BMW of Sherman Oaks!

February 05, 2024

It was my first time with Sherman way location I’ve been working with Dennis ! I have to say he is a big professional and I was totally satisfied! Great job ! And thank you Dennis ! More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Feb 05, 2024 -

BMW of Sherman Oaks responded

Roman, we're delighted to know that Dennis provided you with a satisfying first experience at BMW of Sherman Oaks. Thanks for your kind words and support!

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