![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
BMW of Sherman Oaks
Sherman Oaks, CA
Filter Reviews by Keyword
By Type
986 Reviews of BMW of Sherman Oaks
This was the best car purchase experience I’ve ever had. The excellent customer service transparency, and simplified financing process is remarkable. I than Kyle in the financing department who made me feel The excellent customer service transparency, and simplified financing process is remarkable. I than Kyle in the financing department who made me feel like family at BMW Sherman Oaks. More
I brought my car in for service. Carmela, the service advisor, kept me informed during my service (no surprises), and my car was ready when she said it would be ready! Timely servi Carmela, the service advisor, kept me informed during my service (no surprises), and my car was ready when she said it would be ready! Timely service and good service. I noticed that the cover on my inner trunk wasn't closing correctly (service had opened it to access the battery in my car). I drove back to BMW without an appointment, showed them how the cover wasn't closing properly, and they fixed the issue right away! More
Recommend using services at this dealership. Krisztina was my advisor and she was helpful and friendly. As always, she made sure to provide excellent service. She ensured loaner car was arranged Krisztina was my advisor and she was helpful and friendly. As always, she made sure to provide excellent service. She ensured loaner car was arranged for the duration of the service. She makes sure she is always available for any questions at any time. Thank you, Krisztina. More