Back

BMW of Sherman Oaks

Sherman Oaks, CA

4.9
986 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

Directions

By Type

986 Reviews of BMW of Sherman Oaks

February 17, 2024

My Service Advisor was Dennis, he is amazing. He had me out within an hour. More

by Fannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Feb 19, 2024 -

BMW of Sherman Oaks responded

We'll make sure he sees this, Fannie! Thanks for taking the time to share your experience at BMW of Sherman Oaks!

February 17, 2024

Service advisor Dennis is the best. We trust Denny’s implicitly with our 2012 328i with 200k miles. He understands our desire to keep it running and with Dennis we know he will help u More

by Chintzshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Feb 19, 2024 -

BMW of Sherman Oaks responded

Thanks so much for the shout-out to Dennis! He's dedicated to keeping your 328i on the road, and will appreciate seeing your kind words. Safe travels and take care!

February 17, 2024

I received exceptional and highly efficient service from Ms. Krisztina Marx last week when I dropped off my vehicle for routine service. Thank you. More

by Aram H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
Feb 19, 2024 -

BMW of Sherman Oaks responded

That's so great to hear, Aram! We'll be sure to let Krisztina know you appreciated her service. Safe travels!

February 17, 2024

We had a great experience purchasing our BMW 330i from BMW of Sherman Oaks. From our salesperson, Bernard to Adela in Finance and all the way up to management, everyone went the extra mile to ensure we w More

by Kajoli99!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Piller, Bernard Betsin, Marcus Adams
Feb 19, 2024 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family! Thanks for the kind words about our team, we hope to see you again soon!

February 17, 2024

Krisztina was my service advisor and she went above and beyond to care for my car needs. Thank you 🙏🏻 More

by Gaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krizstina
Feb 19, 2024 -

BMW of Sherman Oaks responded

That's what we like to hear! Krisztina and the team work hard to ensure every service is thorough and smooth at BMW of Sherman Oaks. See you next time, Gaby!

February 17, 2024

Had a service booked at 7:30, they took me in immediately and within 1 hour everything done. Dennis did a great job for me. More

by marcuslund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Feb 19, 2024 -

BMW of Sherman Oaks responded

It's our pleasure to get you back on the road in no time! Thanks for trusting BMW of Sherman Oaks with your service needs!

February 16, 2024

Although I bought my car there I usually just go in for service. I am driving 20 miles each way but find it worthwhile. More

by Klaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Feb 16, 2024 -

BMW of Sherman Oaks responded

We appreciate your loyalty, Klaus! Thanks for continuing to trust us with your vehicle's service needs!

February 16, 2024

Brian did an excellent job of helping out with service. I will be back to do business with SO Bmw. More

by Tinasham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Feb 16, 2024 -

BMW of Sherman Oaks responded

It was our pleasure! Thanks for the five-star review and being a valued customer!

February 16, 2024

Great service department and advisers who are professional and courteous. Work gets done rough and on time. More

by Bill B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Feb 16, 2024 -

BMW of Sherman Oaks responded

Bill, we're glad to know our service department met your expectations! We always aim for professionalism and timeliness. Thanks for stopping by BMW of Sherman Oaks!

February 16, 2024

Heidi is my new service advisor, and I cannot say enough amazing things about her! Professional, fast acting, kind, and really centric to customer service! She was able to help me and I'm so grateful for he More

by Lelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Feb 19, 2024 -

BMW of Sherman Oaks responded

Lelia, it's wonderful to know you enjoyed Heidi's service at BMW of Sherman Oaks. It sounds like she exemplified our dedication to a top-notch experience for our customers. Safe travels and take care!

...
29
...