BMW of Sherman Oaks

Highly recommend this dealership and their service. My service advisor Carmela and my mechanic Arnel Cerba took good care of my car. My service advisor Carmela and my mechanic Arnel Cerba took good care of my car. More

Clean, efficient, and expertly represented by Dennis Bohlig. Delivered as promised on time, as always Bohlig. Delivered as promised on time, as always More

Carmella is the best! Always my go to person, friendly and great communication. The cashier needs more help, it takes away to check out, get a ride etc because they are do Always my go to person, friendly and great communication. The cashier needs more help, it takes away to check out, get a ride etc because they are doing 20 things and seem understaffed. More

Dennis is always very accommodating and delivers good service to get my 740i in tip top shape service to get my 740i in tip top shape More

I went to this dealership to service my 5 series BMW and when entering Carlos got it all sorted out to have the proper repairs made to my car. He has great customer service and I’m very satisfied with my vi when entering Carlos got it all sorted out to have the proper repairs made to my car. He has great customer service and I’m very satisfied with my visit. Thank you to all the people there that make it happen. More

Brian service advisor is amazing. Very honest, professional and communicative! Overall dealership service is phenomenal. Friendly staff, always ready to help. Very honest, professional and communicative! Overall dealership service is phenomenal. Friendly staff, always ready to help. More

Jesse was glad to help me out and take care of me and my vehicle and got everything done and properly in a timely matter. i would definitely recommend Jesse for your vehicles needs! vehicle and got everything done and properly in a timely matter. i would definitely recommend Jesse for your vehicles needs! More

Two things I want to touch on. The first being my awesome service advisor Heidi Tovaas. My car is a model-year 2013 and still runs fantastic, however she informed me that my partic The first being my awesome service advisor Heidi Tovaas. My car is a model-year 2013 and still runs fantastic, however she informed me that my particular model has an extended warranty on the engine that-for another 4 years- is still covered. My jaw just about hit the floor. That single piece of information gave me even more confidence in the brand and will make me a long-time customer. The last dealership I went to for service-which shall not be named-made ZERO mention about the warranty. Secondly, while I only came in for an oil change, I was in and out in about an hour. If there's one thing I value more than anything, it's time. The previous dealership took almost three hours to complete the oil change, even with a scheduled appointment. After my experience with Heidi and BMW of Sherman Oaks, I can honestly say they'll continue to be my service center of choice moving forward. Whenever I'm in the marker for another BMW, this location will be my first stop. More

I had to bring in my BMW x5 for a tire change, and Shahe was very helpful! Great service! was very helpful! Great service! More

Excellent service, Carmelita is very professional,my vehicle wa taken care of in a very professional manner . vehicle wa taken care of in a very professional manner . More